[Resolved]  Reebok India — Sport Shoe got torn up in less than 1 Month

Address:Maharashtra

Dear Reebok Team,

I am a old customer and fan of Reebos products, but my recent buy has given me a very unexpected poor performance.

It is very painful to draw your attention on the poor quality of the shoes purchased by me on12th April 2012 by your factory showroom located at Andheri (E). For more details please refer the attached scan copy of invoice.

On the 1st of the May the black colored layer at the bottom of the shoe got removed from the shoes and and also the upper portion of the shoe also torn up. This happened even less than one month. Also, I would like to tell you that being a well educated guy, I have not used shoes in any abnormal conditions.

I am quite hopful that Reebok, a company which is know for its quality, will take the concern seriously to maintain the high level of the confidence of the customer. Please let me know the Reebok's policy on the poor quality shoes.

Regards,
KK Gupta
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Aug 13, 2020
Complaint marked as Resolved 
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Reebok Shoes — torn shoe

i bought a reebok shoe (easytone) from an authorised outlet in faridabad sector 16 last year it's original price is 5800 but i got some discount on that due to some discount scheme going on , i could not wear it for full 1 year , and it had some hard portion coming out near back ( heel side ) of the shoe) as soon as i saw this i complained to the shop, but they just refused to do anything, it is really very shocking that such a big comapny is behaving like this and harrassing the customers we spend 3000 ~ 4000 on a shoe and not even able to wear it for 1 yr. you are kindly requested to look into the matter and respond imm.
no response ??????????????

reminder 1

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