[Resolved]  Reebok Shoe Store — Misbehaviour by the sales staff

Address:

Bangalore, Karnataka

Dear Sir/Madam

I would like to bring this to your notice that I made a purchase at reebok store in residency road, bangalore yesterday on 19/04/2010 worth Rupees 11476/-. But i had very bad experience with the behaviour of the staff Mr. Irfan employee ID WX0107033. His lethargy to show the products was very annoying. He was very very arrogant and spoke in a rough manner when I asked him to put on the air conditioning - he replied "there is no power and generator cannot take the load". The tone and the arrogance of his behaviour is something which I would have never expected from a Reebok store sales person. I felt as if i was buying from some road side shoe vendor. He was also not prepared to show me the different products in the store. He showed only 3 designs and said this is the only things avaliable. If this is the quality of sales people in your store than I storngly feel that I need to change my brand.

In the end there was a girl who helped me shop and I made the purchase only because of her.

This kind of people(Irfan) should immediately be taken to task as I am a very brand loyal customer and if i face this kind of a behaviour from your store than I am forced to believe that Reebok is not customer friendly store and I may also be forced to convey my bad experience to other friends.