[Resolved]  Reebok Shoes + 2 T - Shirts Size M - 40 — Wrong Size of T-shirt couriered

Address:

Mumbai City, Maharashtra

I had bought through JPS IMPEX Pvt Ltd (Naaptol) Reebok shoes + two t-shirts+ Duffle Bag + Watch Combo through order no 2467428 dated 17/09/2011.Received the delivery on 3 October and cash of Rs 3298/- was paid. When the packet was opened, I found the T-shirt was of large size and not the medium size. I have complained to the company of the defect through complaint no 1502271 but they insist that I pack the entire consignment and courier it back to them and they will send the cheque for refund in the next 21 working days.
I am not in a position to repack the entire product and would like the company to replace the two Large Size T-Shirt with two Medium Size T-Shirt. The rest of the products are in order and I do not want to replace them. The company is unable to help me on this request and I feel cheated and frustrated to take the onus of sending back the product and wait for my money for 21 days.
I would request the company to replace the Large T-shirts with a Medium T-shirt .I have not yet opened the T-shirt packet.