[Resolved]  Reebok Shoes — REPLACEMENT OF SHOE

Address:Amritsar, Punjab

Dear Sir,
I bought a pair of shoe (Article no-R072326) size UK-7 from Reebok Exclusive, 3-A, Lawrence Road, Amritsar on 26/01/2001 vide Invoice no- 5268 amount Rs 1609/-. I tried at shop before purchase. I tried once again at home and felt stress in my legs. The reason was the wrong size selection of shoe size i.e. I bought no-7 instead of no-8. Same day I went to shop and requested to change the size of shoe. But due to non availability of desired size (No-8), I could not get its replacement.
Today, I once again requested to owner of shop, but they told that they had checked Chandigarh distributor, but desired size is not available.

Kindly arrange to replace my shoe. I am also ready to change the article of the shoe, if size is not available.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Reebok,

It is to inform you that i had bought a shoe (Model No. R167699) worth Rs 3999/- (IN SALE) from Raipur Road, Dehradun Reebok store named REEBOK FACTORY PRICE SHOP, MUNISH RETAIL, 25/33, Raipur Road, Dehradun (Uttarakhand), Ph. No.[protected].Through bill No. 1439 dated 29 July 2012 . The shoe opening from the arches of the foot 'a smiler cut of about 2' on both the shoe. i went in showroom within 24 hrs of the purchase but, the retailer say that nothing can be done as it is not a manufacturing defect or not in a guaranteed position (IN SALE)?

Don't you see that the shoes are totally worn out in just 24 Hrs from the date of purchase and they cost Rs. 3999/- (IN SALE)? Is this a less amount? Are REEBOK shoes expected to get worn out in only 24 Hrs?

Please let me know when can I get the shoes replaced from the local showroom in Dehradun. Please do it ASAP.

Anurag Kr. Agarwal
5, Ugra Road,
Near Coronation Hospital,
Dalanwala,
Dehradun - 248 001 (U.K.)
Contact : +[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reebok India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1144
    Pending
    0
    Resolved
    441
    Reebok India Phone
    +91 12 4412 4100
    +91 71 5225 1782
    +91 11 4747 6001
    Reebok India Address
    7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
    View all Reebok India contact information