[Resolved]  Reebok Shoes — NON ENCASHMENT OF RS 500 REEBOK GIFT NOTES- 7 IN NUMBERS

Address:

Mumbai Suburban, Maharashtra

SIR,

THIS REFER TO PURCHASE OF RS 6500/- WORTH OF REEBOK SHOES ON 14.10.2009 FROM REEBOK FACTORY PRICE SHOP AT BORIVALI S.V.ROAD SIMPOLI CORNET WITH ADVANTAGE OF RS 500/- x 12 GIFT COUPONS FREE TO BE ENCASHED RS 500/- FROM NEXT MONTH TOWARDS PURCHASE OF ANY REEBOK ITEM FROM ANYWHERE IN MUMBAI.

WE DID ENCASH 5 COUPONS FROM 01.11.2009 TO 01.03.2010.

BUT LAST TIME I VISITED ON 30.06.2010 I WAS TOLD THAT COUPONS ARE NOT BEING PROCESS IN THE COMPUTER AND SO I CANNOT ENCASH THE SAME.

EVEN AFTER REQUEST I WAS TOLD TO FOLLOW UP WITH THE COMPANY OR WITH SHOP AT BORIVALI.

TILL DATE NOTHING HAS BEEN DONE BY THE COMPANY.

THIS AMOUNTS TO DISTRUST WITH THE CUSTOMER AS THERE IS BOUND TO BE SOME FEEDBACK FROM THE COMPANY THAT COMPUTER OR TECHNICAL PROBLEM WILL BE SOLVED SOON AND THE AGGRIEVED CUSTOMER WILL GET THE BENEFIT SOON.

I HAVE WITHHELD ONE OF MY P URCHASE OF REEBOK ITEM WITH THE HOPE THAT YOUR COMPANY`S TECHNICAL QUERY WILL BE SOLVED SOON.

PLEASE DO THE NEED FUL AND GIVE SOME FEEDBACK AS TO HOW YOUR COMPANY IS PLANNING TO ENCASH THE RS 500/- REEBOK GIFT NOTES LYING WITH ME.

THANKING YOU,

KAUSHIK G BAVISHI