[Resolved]  Reebok Shoes — Sole pasting came out

Reebok Shoe — Shoe pasting

Dear Customer Care Officer

I bring to your notice the sequence of events which are self explanatory in eroding the confidence of a customer in reputed brand like Reebok:

I have been purchasing and using the Reebok Brand shoes including accessories for last few years with a confidence that it is the best availble brand in India. On the same pretext I purchased a shoe around one month back from one of your franchisee outlet in Noida.On using the shoe for the last few days one day I found that both the shoe have opened up from the pasting side.On visiting your franchisee in Noida(U.P.) and pointing out the defect I was bluntly told by your franchisee.

After going through this very unfortunate sequence of events I have now decided not to use Reebok Brand in any form nor would I recommend this Brand to others.I would also suggest you to appoint your franchisee outlets after due diligence in order to protect your brand name and your reputation. Rigidity and Rude Behaviour of your franchisee outlet employees would only tarnish Brand Image and Reputation of your Company.


If you really feel concerned about this mail I atleast expect a reply.

Thanks
Ram Ji Soni
N-100, sec-12,
Noida
[protected]

Reebok — sole pasting have come out

I purchased reebok shoe about one year back the sole have come out it needs pasting but none of the dealer is reday to accept the shoe for repair they want me to show the bill which i do not thing people keep for small item like shoe the delers attitude is pathaetic on eword DO NOT BU REEBOK PRODUCT

rajan babbar

same experience i feel when i go for same complain even though i had bill also...

reebok,shoes — pasting of shoe sole

Dear sir,
I have bought a reebok shoes from Cannaught place in Delhi on 03 jul 09 with the believe that the product will last properly. After one week of jogging i could see the front portion of the shoe sole is coming out due to bad pasting of sole. I have its bill with me . .since i am posted in Jammu and Kashmir i would not be able to go to that dealer now . . .i try to contact on them through phone but not getting and its an authorised dealer of reebok.You are requested to advice me what should i do in this case . .as soon as possible...




Lt A P Abraham.

Reebok Shoes — Problem in Sole Pasting

Dear sir,
My cousin Rita Khant is staying in Atlanta USA, She is working as a manager in one of the Walmart store. She purchase Reebok Shoes for me & my wife in Dec-2011 and take it to India for us in Jan-11. within 4-Month i have problem with sole of shoes. kindly refer Photo. i request you please inform me from where can i get replacement of same. please reply me on my mail id [protected]@yahoo.com