[Resolved] Reebok Shoes — defect in shoes | |||
To, Reebok India, Customer Care I bought a pair of Reebok Shoes for Rs.1800.00, from Authorised Reebok Outlet in Gondia (M.S.) but within 1 months the shoes developed crack sole and one get torn. I handed over the cracked sole with shoes to them . They agreed & accepted the shoes and gave me the complaint no., saying that the shoes will be replaced after company's inspection, but they repaired the same shoe and give it to me. After repeteadely saying that i need a replaced one instead of this they refused to replace it and said if this will happen next time they will replace it . After two months again same problem occured and when i wnet there and asked for replaced one they refused and told they can only repaire it . The attitude of their staff towards the post sale problems is disgusting. For a reputed brand like Reebok, this sort of post sale service has not been expected. I hereby request the company to replace the shoes or refund my money . Thanks, Anoop Deshmukh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
i purchased a reebok dmx shoe pair from authorised showroom but stiching on net is very defective please call me on my mobile [protected] so that i tell u complaint in brief thank you.
Reply
i purchased a reebok shoe pair from authorised showroom and he told me there is 6 months warentty on shoes but now shose in torne before 3 months. and I have bill with me. please call me on my mobile [protected] so that i tell u complaint in brief thank you.
Uggh!
39%
Complaints
1144
Pending
0
Resolved
441
+91 12 4412 4100
+91 71 5225 1782
+91 11 4747 6001
7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
View all Reebok India contact information