Regional Passport Office Delhi — where abouts and status of AO26533 DT 15.05.2009

I , RAMA PURI WIFE OF COL S K PURI APPLIED FOR PASSPORT VIDE REGIONAL OFFICE RECEIPT NO AO 26533 ON 15.5.2009. ENQUIRY REVEALED THEY WANT PRESENT STATUS . I REPLIED BY EMAIL ,LETTER THAT MY PRESENT STATUS IS HOUSE WIFE . TILL DATE I HAVE NOT HEARD ANY THING FROM THE PASSPORT OFFICE.
PRETTY RUDE ONE CANNOT ADDRESS HIS COMPLAINT ANY WHERE .. I APPEAL TO THE REGIONAL PASSPORT OFFICER TO ATTEND TO PUBLIC MORE OPENLY OR VIA VODA PHONE . PITY IS THAT YOU HAVE TO JUST STAND IN THE QUE TO BE TOLD TO GO TO WINDOW NO 7 .OR SO AND SO . PLEASE OBLIGE BY ISSUE OF PASSPORT .