Show menu
Ask a Question FAQ Sign in
Passport Office Delhi Customer Care
Passport Office Delhi
Customer satisfaction rating: 3%
Submit a Complaint
115
COMPLAINTS

Passport Office Delhi Customer Care

Passport Office Delhi

TwitterFacebookLinkedInYoutube
Address
Hudco Trikoot-3, Bhikaji Cama Place, R.K.Puram
New Delhi
New Delhi District
Delhi
India - 110066

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
56
down
23

Fax:
Fax:
+91 11 2616 5870  

Customer satisfaction rating
3%
Complaints
115
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon Closed
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

Passport Office Delhi related photos (13)

Passport Office Delhi Complaints & Reviews

Sort by:

 Prateek Kabaria on Jul 17, 2020
Passport Application not accepted at Granting Counter

My passport application is under review at RPO Delhi since May 18. there was change in father name however my request is to issue new passport as per father name mentioned in the old passport. I have also submitted an affidavit copy for reference, however it was not required but as supporting document. I'm in urgent need of passport so appreciate all your help to issue passport as soon as possible. Thank you. Best Regards. Prateek Kabaria [protected]
Complaint comments  Add a commentComplaint category Passport Services

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code

     Prateek Kabaria on Jul 17, 2020
    Passport Application not accepted at Granting Counter.

    My passport application is under review since May 18. there was change in father name however my request is to issue new passport as per father name mentioned in the old passport. I have also submitted an affidavit copy for reference, however it was not required but as supporting document. I'm in urgent need of passport so appreciate all your help to issue passport as soon as possible. Thank you.

    Best Regards.
    Prateek Kabaria
    [protected]
    Complaint comments  Add a commentComplaint category Passport Services

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code

      Passport Office Delhi — passport not sent for police verification

       Sourendu on Feb 6, 2020
      I had applied for renewal of my passport at herald house passport office new delhi but it's been more than three weeks but...
      Complaint category Passport Services

      Passport Office Delhi — passport application status on hold unnecessarily

       Kritika Chugh on Jan 20, 2020
      @rpodelhi: file number: dl[protected]
      Even after submitting all my documents my re-issued passport application status...
      Complaint category Passport Services

      Passport Office Delhi — worst services of passport seva kendra

       Shatrujit Patel on Oct 24, 2019
      I was applied for passport on 17.09.2019 with file no."DL[protected]" and take appointment on 20.09.2019.Police verification...
      Complaint category Passport Services

      Passport Office Delhi — pcc - police clearance certificate [Resolved]

       AJIT KUMAR BHUTANI on Oct 18, 2019
      Please refer file no. DL[protected] iro PCC desired by my daughter NAMRATA BHUTANI, who had submitted the application form...
      Complaint category Passport Services

      Passport Office Delhi — scn against rud

       meghna189 on Jul 16, 2019
      After 6 months of receiving my passport, i have received a message which reads - scn issued against rud. I can't comprehend...
      Complaint comments  Comments  (2)Complaint category Passport Services

      Passport Office Delhi — complaint about not inquiry my passport status

       Sonu baitha on Jul 12, 2019
      Sir,
      I am student. I have applied the passport. But i tracking the passport stetus only one reason are showing (Passport...
      Complaint comments  Comments  (1)Complaint category Education

      Passport Office Delhi — passport status has been same for 18 days

       parmar96 on Jul 12, 2019
      My file no. is DL[protected]
      D..O.B -23 JAN 1996
      NAME MOHIT SINGH

      I had applied for passport...
      Complaint category Passport Services

      Passport Office Delhi — police verification has not done yet it's more than 3 weeks I am waiting for your response

       Parmila Rani on Jun 16, 2019
      It's being more than 4 weeks no one has came to my house for police verification my daughter's passport was applied on same...
      Complaint category Passport Services

      Passport Office Delhi — passport not issued

       Gurpalsingh013 on Jun 13, 2019
      This is to inform you that i had applied for passport in normal category.

      Police verification was done a month...
      Complaint category Passport Services

      Passport Office Delhi — non issuance of appointment

       Rashmi27 on Jun 4, 2019
      I had taken online appointment for change in address at Gurgaon Passport sevakendra on 11/05/2019.Paid 3500 online for Tatkal.
      Complaint comments  Comments  (1)Complaint category Passport Services

       neevan3 on Mar 12, 2019
      This is regarding the application file #DLHB01925304. I had applied for a passport through a broker when I was staying in New Delhi in the year 2004. however I never heard back anything from him or anyone regarding the application, later on I moved to Bangalore in the year 2005 and applied for a passport in the year 2008 with file #BNGB01759608. It was approved and I received the passport # G9786270 in July 2008. My passport expired in July 2018 and I wanted to renew it. Upon my visit to the RPO Bangalore office on 8th and 10th Jan for renewal, they informed me that the initial application at Delhi will need to be closed first before they progress on the passport renewal request file #BN[protected] .

      Despite multiple emails to RPO Delhi along with grievances being raised on the portal - my issue is still not resolved. When I called up Helpdesk, they are asking me to visit Delhi RPO on a weekday to get the file closed! I am a single woman, working at Bangalore, and its impossible for me to travel to Delhi. Its a very casual and careless nature of RPO Delhi for taking the citizens for granted and make them run pillar to post.
      Complaint comments  Add a commentComplaint category Passport Services

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code

         Pihu Chaturvedi on Feb 18, 2019
        Hi,

        My name is Priyanka Chaturvedi and staying in gurgaon. I have applied for passport on 04/01/2019 and police verification is done for the same, received text from Passport office about clear report of police. but I haven't received my passport yet and getting status "Passport application is under review at Regional Passport Office." since past one month.

        I have attached the screenshot of status. Kindly guide in order to get my passport soon.

        Thanks & regards,
        Priyanka Chaturvedi


        freshly applied passport not received from last one month with same status
        Complaint comments  Add a commentComplaint category Passport Services

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code

          [Resolved]

           tulip.sam02 on Jan 26, 2019
          It's like cheating a customer forcibly. I applied for passport only and passport office forcefully sold that passport cover and compelled me to pay money for it. As i was in a hurry to complete my passport appointment procedures, i had to pay them. Now i received an sms on the same day that passport and passport cover as been dispatched and given the consignment no. To track it on indiapost.gov.in but this consignment order is not found there. Why are they doing this cheapness and fraud, i dont understand that in government office people are cheating and befooling applicant to buy their passport cover as if it's not passport office, rather a cheap market where ppl are being befooled. Government should take action on it. As all people who are applying for passport, are not earning money by fraud. They are working hard to earn money not cheating people to sale the passports cover forcefully.
          Complaint marked as Resolved 2020-03-17 13:53:55
          Complaint comments  Add a commentComplaint category Passport Services

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code

             Shikha maheray on Nov 17, 2018
            Respected sir (Or) mam

            My name is ms. Shikha sharma. I am giving a complaint about my passport. I was submit a form for new passport on 10/9/2018. File no. Is gz04c[protected]. I am living in agra. My house no 4/433 pati ram gali katcheri ghat, agra. Pls help me sir, pls solve my passport problem. Its urgent sir. Thanking u

            Ur sincerly
            Shikha sharma
            Complaint comments  Add a commentComplaint category Passport Services

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code

              Passport Office Delhi — my passport no-j3277479 and some one no-j3277469 under barcode both are not mach. but both should be same.

               pinjan on Oct 31, 2018
              Respected sir,
              With due respected i beg to state that i made an application and submited all the papers to the regional...
              Complaint category Passport Services

              Passport Office Delhi — police verification pending

               Abhijit Sutradhar on Oct 8, 2018
              I was applied for passport 09/07/2018 my police verification was not completed, from 25/07/2018 my file status show: no report...
              Complaint comments  Comments  (1)Complaint category Passport Services

              Passport Office Delhi — https://www.consumercomplaints.in/regional-passport-office-passport-application-rejected-twice-dl1061059660417

               amit2483 on Sep 26, 2018
              I lived there for 3 years
              And twice the police came to my house And my file was rejected twice by the landlord's asking...
              Complaint comments  Comments  (1)Complaint category Police

               yogianu on Sep 11, 2018
              मैं योगेश कुमार S /O श्री ऋषिलाल, मैंने वाराणसी पासपोर्ट ऑफिस मे पासपोर्ट क लिए आवदेन किया, २४.०४.२०१८ कोवाराणसी पासपोर्ट ऑफिस मे मेरा डाक्यूमेंट्स(फाइल LK ४०६२२८७०३९८१८ ) वेरिफिकेशन हुआ Iउसके बाद मुझे२७.०४.२०१८ को पुलिस वेरिफिकेशन के लिए अनपरा पुलिस थाने से श्रीमान पंकज शर्मा की कॉल आयी उन्होंने मुझेपुलिस वेरफिकेशन क लिए थाने मे बुलाया, मैंने उन्हें बोला वेरफिकेशन के लिए घर पर आइये, वो बोले नहीं आपको पुलिसथाने आना पड़ेगा .मैं पुरे डाक्यूमेंट्स(कंपनी कॉलोनी एड्रेस प्रूफ, कंपनी आईडीई, आधार कार्ड, अफ़िदैविट बाई नटुरी ) लेकरअनपरा पुलिस थाने पंहुचा और श्रीमान पंकज शर्मा से मिला, उनको सारे डाक्यूमेंट्स दे दिए .पंकज शर्मा जी फिर बोले एकएप्लीकेशन लिख कर लाओ पड़ोसियों से साइन करवाके की आप इस एड्रेस पर रहते हो और उनकी ID की फोटो कॉपी लेकरआओ Iमैं एप्लीकेशन लिखकर और दो पड़ोसियों की ID लेकर पुलिस थाने गया और श्रीमान पंकज शर्मा को दे दी.एप्लीकेशन लेने क बाद श्रीमान पंकज शर्मा बोले आपका वेरिफिकेशन यह नहीं हो सकता गुमा फिर क़र बात करने लगेबोले पासपोर्ट के लिए लोग ५००० तक दे देते मैंने उनको रिक्वेस्ट किया सर इतने पैसे मैं नहीं दे सकता कई देर तक उनसेरिक्वेस्ट करता रहा फिर बोले आप चले जाओ यह से मैं साइन करके चला आया. .मेरा परमानेंट अड्रेस V .P .O - सरसौद, तहसील -बरवाला, डिस्ट्रिक्ट-हिसार, पिन-१२१२५, हरियाणा .मैं प्रेजेंट मैं १७.०१.२०११ से डी-३ /४ लैंको कॉलोनी अनपरा, सोनभद्र, उत्तरप्रदेश २३१२२५ मैं रह रहा हुI

              फिर मैंने कुछ दिन बाद स्टैट्स मैं चेक किया पुलिस वेरिफिकेशन नॉट क्लियर दिखा रहा था I मैंने पासपोर्ट कस्टमरकेयर सेबात की बोले रिजीनल ऑफिस लखनऊ मैं जाइये .मैं रिजीनल ऑफिस लखनऊ गया . उन्होंने मुझे बताया आपकी पुलिसवेरिफिकेशन क्लियर नहीं हुई आप वहाँ एड्रेस पर नहीं मिले, फिर उन्होंने मुझसे अपने परमानेनेट एड्रेस पर पुलिसवेरफिकेशन करवाने क लिए एप्लीकेशन लिखवाई, मैं एप्लीकेशन लिख क़र वह से आ गया I फिर २६.०५.२०१८ को मेरीपुलिस वेरफिकेशन क लिए बरवाला थाना से कॉल आयी मैं एके पड़ोसी को लेकर और अपना आधार कार्ड लेकर पुलिस थानेगया और साइन करके आ गया उन्होंने मुझे कुछ नहीं बोला न कोई डिमांड रखी .मैंने कुछ दिनों बाद स्टेटस चेक किया औरहर रोज चेक करता रहा स्टेटस चेंज नहीं हुआ, पुलिस वेरफिकेशन नॉट क्लियर मैंने बरवाला पुलिस थाने मैं पता किया और SP ऑफिस मैं बी पता किया I

              वहाँ से फाइल जा चुकी थे मैंने पासपोर्ट कस्टमरकेयर से बात हुई उन्होंने बी यही स्टेटस बताया उन्होंने मुझे लखनऊपासपोर्ट का NO दिया [protected] मैंने उस पर बहुत बार कॉल किया १०:१० से १:०० क बिच मैं हर रोज कॉल करतारहा परन्तु कभी बी बात नहीं हुई हमेसा यही बोलता नेटवर्क बिजी मैंने मैंने २ महीने तक वेट किया मेरा पासपोर्ट आजाएगा या कॉल लग जाएगी स्टेटस अपडेट हो जायेगा पर कुछ नहीं हुआ .मैंने दुबारा पासपोर्ट कस्टमरकेयर [protected] पर कॉल किया उन्होंने बी यही बताया स्टेटस पुलिस वेरिफिकेशन नॉट क्लियर और बोला की रिजीनल ऑफिस लखनऊबात क़र लीजिये मैंने बोला वो कबि कॉल रिसीव नहीं करते फिर बोले आप दोबारा रिजीनल ऑफिस लखनऊ जाइये I मैंदोबरा १४.०८.२०१८ को दोबरा रिजीनल ऑफिस लखनऊ गया अनपरा से जाने मे ११ से १२ घंटे लगते .मैंने उनसे पूछा सरक्या प्रॉब्लम ह उनहोने कुछ नहीं बताया और फॉर्म लेकर बोले आप चले जाओ आपका पासपोर्ट आ जाएगा .मैंने स्टेटसचेक किया Applicant Reply has been received on 14/08/2018.अभी तक यही स्टेटस दिखा रहा ह ना पासपोर्ट अभीतक आया .लखनऊ पासपोर्ट ऑफिस पर हर रोज कॉल करता हु बस एके ही जवाब मिलता ह नेटवर्क बिजी I

              आपसे हाथ जोड़कर पार्थना ह की कुछ सलूशन करे कितनी बार पासपोर्ट ऑफिस के चक्र लगाए .मैडम जी इससे तोयही साबित हुआ की हमे उस पुलिस वाले श्रीमान पंकज शर्मा थाना अनपरा, सोनभद्र उत्तरप्रदेश -२३१२२५ को ५००० दे देनेचाइये थे .और मेरे जैसे पता नहीं कितने लोग होंगे जो ये सभी सहन क़र रहे हैं I मैं इंडिया का नागरिक हु मेरे ऊपर कोई केसनहीं ना कोई मैं कोई देश द्रोही फिर बी हमे ये सब क्यों सहन करना पड़ता .वैसे हम डिजिटल इंडिया की बात करते हैं i आधारकार्ड नंबर से सब डिटेल्ड मिल जाती ह फिर ये सब क्यों होता एक पासपोर्ट क लिए ६महिने तक चक्कर काटने पड़ते ह ीपुलिस वाले मन चाए पैसे मांगते ह पासपोर्ट ऑफिस मैं बी कोई प्रॉपर सलूशन नहीं मिलता .प्लीज मैडम जी इसका कोईसलूशन निकलिए प्लीज प्लीज प्लीज .
              Complaint comments  Add a commentComplaint category Tax Services

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code

                Recently Discussed

                Passport Office Delhi
                complaint about not inquiry my passport status
                Passport Office Delhi
                scn against rud
                Passport Office Delhi
                non issuance of appointment
                Passport Office Delhi
                police verification pending
                Passport Office Delhi
                https://www.consumercomplaints.in/regional-passport-office-passport-application-rejected-twice-dl1061059660417

                Featured Complaints