[Resolved]  Regional Passport Office, Hyderabad — INEFFICIENT CUSTOMER SERVICE

I did online registration for fresh passport and obtained the Web file No. HYDI10448509 and the date of appointment was given as 26th Oct 2009. When I reached there, there were so many touts hanging around the gate trying to mislead the visitors and the security staff were simply looking on. I was not allowed inside. I repeatedly called the contact phone numbers to inform them about my appointment but phones were either continuously busy or not working. Even the mail I sent to the Regional Passport officer did not help.

When I try to do the online registration again, the web page shows that the website is not secure for registration and the security certification is not valid. What a lousy job by NIC in maintaining the website.

I am sure there must be a bunch of inefficient officers handling the passport application process. Summing up, I am still waiting trying to figure out how I could get my passport in Hyderabad
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Aug 14, 2020
Complaint marked as Resolved 
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pls send my passport number
pls send me my passport number
Not just inefficient but worst
sir .dpo sir am very urgent applioed tatkal c002473
as i am applying for tatkal online registration, aftr filling the form the conformation date has to come but there no date of appoinment showing down. how should i proceed, when should i apply, what r the timings?

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    Passport Office Hyderabad Phone
    +91 40 2771 5333
    +91 40 2771 6149
    Passport Office Hyderabad Address
    D.No.8-2-215 to 219, Kummarguda, Secunderabad, Hyderabad, Andhra Pradesh, India - 500003
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