| Address: | Mumbai Suburban, Maharashtra |
Dear friends,
I suggest, please take lessons from my experience below with Regus.
I had a horrible experience with Regus.Sudden changes in rules on membership, additional fees to be charged as they have authority to charge anytime they wish considering they are house rules. Different promises are made to customers when they want you to join and suddenly the rules change.Nothing is in favour of the consumer.I was asked to pay for a client when I had a meeting in their business center, whereas while i took the membership i was told that i can bring one client for free.There was no intimation provided on email and it was so embarrassing to face such a situation with the client around.The Regus staff got away saying that they had put a notice in the lounge at BKC.I being not a frequent visitor was not aware about such a rule.This was a pure cheating the client case as on my joining the membership i had told them my sole purpose of joining this center is for meetings.The Relationship manager agreed to all at the time of joining showing a rosy picture but at the time of addressing complaints he just said rules are subject to change and its mentioned in terms and conditions!
There has been no response from the Regus team regarding my complaints.My deposits are also blocked for more then 3 months now. Was this information helpful? | 
Later I saw a charge for $457 for "wear and tear" on the office (the desk that I sat at like 5 times) and to continue to pay for them to collect mail (which I don't want but they won't let me forward mail at the post office). They still owe me a $400 deposit.
Don't work with them, they are smarmy.