[Resolved]  ReleaseMyAd — No Refund of money

Address:Gurgaon, Haryana

Hi,

I have asked to publish one name change ad in Punjab Kesri Panipat edition (Ad id 1038181) on 14th July 2012 through releasemyad.
Then it was not published on 14th, then they said, there are some technical problem, so they didnot print the ad. Then they asked to postpone it to 16th July and I agreed on that.
Again on 16th July, It was not published and I complained again to releasemyad and they said, it will take 2 days to get reply from Punkab kesri. Then I asked for refund and they agreed on phone but did not replied over mail.
Then on 18th they said, ad was published on newpaper on 16th. I checked the newspaper again, but ad was not there. then I looked into e papers and find that it ws published on delhi edition.
I have sent the downloaded epaper also to them, where it was clearly mentioned it was delhi edition and not panipat.
So ad was of no use.
Now if I am asking for refund, they are saying its published.
This is complete rubbish from customercare of releasemyad.

I feel cheated over this matter and I want my refund in this matter.

Please help.

Vikas
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Sir,

We would like to inform you that your ad was duly released on 16th July in Panipat edition of Punjab Kesri. We have also mailed you the snapshot of the ad and sent an email with the link of the page it was published in.

For your convenience we are providing the link to your newspaper ad again http://www.punjabkesari.com/E-Paper/16th%20July/Main/pa2.pdf

We apologize for the inconvenience caused.

We appreciate you using our service and are always available to guide you.

regards,
releaseMyAd Customer Care
As already told you, that was not the Panipat edition.
If you said Delhi edition is Panipat edition, then who will be satisfied with that.
You Ad page is attached, and see yourself, if it Delhi edition or Panipat.

you are FRAUD, and will remain Fraud.

I ask each user not to book ad in RELEASEMYAD. As its totally fraud.

I will make sure you will loose at least that much amount of business, which you have fraud with me.

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