[Resolved] RELIANCE CDMA PREPAID MOBILE SERVICE — Repeated Disconnection even after submitting CAF form 5 times! | |||
I have a prepaid Reliance CDMA phone (93250xxxx5). I have been using it for the past 5 years. I had received an SMS in July of 2010 to re-submit CAF as per new guidelines. I had duly complied with it and submitted the form with relevant documents to Reliance Web World located in Aundh, Pune, India. Suddenly my service was discontinued in August without intimation. On enquiry I was asked to submit the CAF form again. I did that again and at the same Reliance Web World store. My service was restored but blocked again. The same process was followed, service restored and stopped again in October. This has now happened for 5 times and I have submitted CAF form 5 times now. The service was again discontinued on 19th January, 2011. Harassed to the extreme, I got in touch with the Nodal officer for Maharastra on 20th January, 2011. The nodal officers, Vandana, Sameer and others, assured restoration of service within 24 hours. They have been assuring this every day since that day. The number is still blocked. By this attitude RCOM has proven over and over again that they excel in scoring high on customer unsatisfactoriness, harassment and outright rude customer service. Now I know why RCOM is loosing customers by the tons and number portability is a God send for thousands of RCOM customers like me. My suggestion to all is to stay away from services provided by Reliance Communications to avoid loosing ones piece of mind. Regards, Supriya B Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Pls stop all activated services of following reliance prepaid no.:
1. [protected]
Thanks & Regards
Mukund Kolhe
1. [protected]
Thanks & Regards
Mukund Kolhe
Maharashtra Reliance CDMA Mobile Service — Call History on October 2011
Dear Sir,Please give me Incomming, Outgoing & Missed Call details on [protected] this Reliance CDMA mobile in maharashtra state. from 01.10.2011 to 31.10.2011
Kindly provide my [protected]@gmail.com this mail.
Thanks & Regards
Vinod Ankar
reliance/cdma pre paid — service disconnected
this is to bring to your info that i ve recently ( on 03/09/09) bought a rel cdma phone.two days back my outgoing service was disconnected despite the fact that i ve submitted the necessary docus with the dealer who in turn had submitted the same on 03/09/09. i ve been trying to contact the customer care for past two days but there is no response saying that their calling services have been temp disconnected for next two hrs which dosent seem to end. the ph dealer says he has already informed the concerned people. i m at loss of words to describe this irresponsible behaviour of the rel services as well as the dealer who simply shrugs off his helplessness.i m staying in pune(dapodi).