[Resolved] Reliance GSM SIM — balance deduction | |||
iam using a reliance gsm prepaid conection.3-4 days ago i started getting cricket scores,ganesh tips etc on my mobile and i immediately called the customer care and asked them if there are any subscription active on my number.The CC guy said no need to worry and my balance won't be deducted.this morning i got a message saying after 10 hours my balance will be deducted for renewing the cricket and ganesha tips and other subscriptions.I called the Customer Care again and their reply was the same "sir don't worry your account wont be deducted".my balance as 21 odd Rs at he time and later in the evening when i checked my balance showed -9 odd Rs. when i asked the customer care again they are saying they are yet to get any information on this and i will have to wait for 6 hours.now why should i wait for getting my refund for some thing i am not at fault for. these reliance guys are looting public. Now i want to change the service through Mobile Number Portability.please guys..don't use reliance service ever.its my biggest mistake in life Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Reliance — Balance deduction and now SIM deactivated
Due to BIG FAT FREE Service activated on my Reliance GSM no. [protected],my balance was deducted Rs.5 a day.I lost around Rs.100.I complaint Reliance through customer care,phone,e-mail,visiting reliance web world but didn't got proper assistance.I recharged my no. with Rs.700 last month which included blackberry services recharge of Rs.398.Within 10 days my SIM was deactivated.The reason given to me was due to insufficient usage and recharge done.I told the reliance officials that i did recharges of over Rs.700 this month.But i didn't got any solution to the problem.My sim has been deactivated since 16 JAN 2012.
Some of the complaint nos. are :
[protected]
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about gsm sim card — close sms of cricket score
i wana close of cricket score sms from smart gsm sim on this contact no. [protected]. company do not providing us coustomer care facility & complaint, that is very difficoultregard,
dharmesh patel