Reliance Infocom — apparatus faulty

Address:Surat, Gujarat

MY SELF M.N GUPTA HAVING A LANDLINE CONNECTION WITH RELIANCE COMPANY.I HAVE A PROBLEM WITH MY APPARATUS.
COMPANY CHANGE THIS FAULTY SET WITH A REFRESH SETBUT THIS SET IS ALSO NOT WORKING PROPERLY. I LODGE THE COMPLAINT ON TOLLFREE NO[protected] THE COMPANY EXECUTIVE TOLD ME TO CARRY THE SET ON A GIVEN ADDRESS AND ALSO THAT THE REFRESH SET ALSO CHANGE WITH ANOTHER REFRESH SET. THIS IS A WRONG WAY OF COMPANY TO TREAT A OLD CUSTMOUR.CAN I DISCONNECT MY CONNECTION AUR THEIR IS ANY OTHER WAY TO RESOLVE THE PROBLEM BECAUSE REFRESH SET IS NOT WORK PROPERLY.




MANISH N GUPTA
[protected]
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Hi MANISH,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi MANISH,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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