Reliance Infocomm — STD not working

Hi,

I have purchased a number from Delhi and got it transferred to UP (E) as I have to stay here for work for a few months. So i got a UP (E) number from Delhi and went to varanasi. The problem now is that I am not able to make std calls at all. The customer care never ever works and is always busy. I went to a reliance comm showroom also around 4-5 times and each time they said they would activate std and it would start in 2-3 hours. After 2 days when they were not able to do anything i was asked to visit the reliance comm area office in varanasi as they could not underatand how to solve the problem. I have been to the office twice and spoken to 2 different relince employees, one Mr. abhishek and one Mr. ajay, both of them equally incompetent. They asked me to go to delhi and solve the problem as the handset was purchased from delhi. Well, I even tried that and called the relinace comm showroom from wher i had purchased the handset and the connection. Again they told me it would get activated in 2-3 hours each time i called. Now Mr Abhishek from reliance office varanasi does not answer my phone nor does he call back. I just dont know what to do or whom to approach. Reliance is the worst organisation i have ever come accross. I wish there was some way to get money back for the connection charges and the handset which i have just purchased and just get out of reliance somehow.

PEOPLE reading this please stay away from buying any Reliance product.