[Resolved]  Reliance Money — CHEATIN CUSTOMER

summary...

Complain against :RELIANCE MONEY(BROKER)

Client id with reliance money:A00088303

Contact number:[protected]

Name:amar kumar



1.) filed a complain regarding limit card on 20/01/09.Customercare denied to take it as a complain and took it as a query.refrence num: is 1999968

2.) No action taken and they deducted 2000 rs from my ledger account.

3.) On 3/02/09 filed another complain regarding the deduction of amount, but no resolution.the complain number is 2038065

4.) On 5th of feb 2009 i called the customer care and i was told that my money will be refunded but they declined to give any dead line any time line.

5.) I called the customer care today and i was told tha i need to wait some more time but the time limit was not defined.

6.) I am told that if i do trading then i need to give 2000 rs first to reliance money and then only i can stard trading.

7.) They deny to pay any compensation for the losses that i am incurring due to their inconvinience.They said that they have refunded 1000rs but my account still show -2070.They are not giving any time frame as to when my issue will be resolved.



i have filed a complain with the bbroker on the 20/01/09 regarding the brokerage details(Limit card).But since the brokerage details was not available on the platform i asked them to take a complain regarding the same that i am not able to see the details from 1/01/09, but they refused to take the complain and said that thet can take it as a query only.
My ledger balance on the 20/01/09 was -40 but on 3/02/09 was -2070.I again called them and told them about the same and again filed acomplain but they did not answer.They said they will revert bact to me in 4 days.But no one reverted back.I again gave them a reminder and talked to them on 4th but no one reverted back.
I tried to call them today and talked to MANOJ and i was said that someone will surely revert back to me by EOD and also give me a mail regarding refund.But still no one reverted back.

I hve been said that i cannot transfer shares from my demat unless i pay -2070 rs (for no fault of mine) and also if i sell any share from my demat 2070 rs will be firstly deducted and i will get back the rest left over amount only.
They want me to stay still the matter is resolved but when the matter will be resolved they dont commit.

Also they are unable to say whose mistake is it?
But i am loosing money every day as iam not able to do any transaction and running in losses?

I request you to please take a strict action and also i would like to claim for my losses incurred if it appears their negligence.