[Resolved]  Reliance Money — limit card/wrong debit of Rs 2500

i have opened the Demat account by paying RS.750/-. afterward without my consent and knowledge they have Charged Rs.2500/- towards limit card charges. I have made so many calls to customer care . But i am not getting any resolution or any reply for this complaint No: 2159679. I am very much surprised that this is the worst customer care and cluster branch staff, they does not know anything. I am fed up with the service of reliance money. I want to close the account and please arrange for refund of money paid while opening and the money deducted towards limit card charges. I am fed up with this services of reliance money. Send your executive to close my acoount.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance Money — Issued wrong limit card

Dear Sir/Madam

I had applied for a Reliance Money DeMat account in Dec 2007 which was a annual subsciption @ Rs. 500. However, after 2 months, they have twice deducted Rs. 500 from my account stating that my account is only a bi-monthly account wherein I have to pay Rs. 500 after every 2 months. This has been happening to my other friends also who applied with me for the Reliance Money Demat account.
I have called up the Reliance Money customer care thrice and have received 3 separate complaint nos for the same. Still they are saying that my complaint is yet to be addressed and they shall intimate me via email, once it is done.
This is really a fraud case and i would like justice to be meted out at the earliest. As I can see, there are others too who have been facing problems with Reliance Money.
I expect justice.

Thanks,

Santosh.

Reliance Money — Limit card validity updated without my confirmation

I am a reliance money customer.My Trading client ID is D00036295. My Limit card validity is up to december 18, 2008.I opened this account on 19th december 2007.
The issue is that By mistaken a click is performed on recharge Limit coupen of Rs 2500, because of the slowness of the website, On 08Aug 2008.there is no revert back option there. They did it without my confirmation It is written there
that it cant be revert back.I complained about it at there customer care they give me the complain reference number 1476478. But not giving any satisfied response
can i sue them in court on basis of this if i can please let me know the procedure
Thanx in advance

Reliance Money — WRONGLY Debit RS. 2500 ON LIMIT CARD

Dear All concerned,

I have opened a Demat Account in Reliance Money. At the time of opening they give me Rs. 500/annualy limit card option. On Nov 2008 I just checked my ledger & shocked to see the amount of Rs. 2673.00 is showing debited in my account. I checked from customer service & they confirmed me that I have purchase on 20th Oct, 2008 a limit card of Rs. 2500/- which I remember I never puchased. I checked the limit card window & found this window is like a cage for a Rat. If by mistake one just clicked that submit button they will debit some particular amount in your account.
I told reliance money customer service people that pls cancel this limit card they said it is not possible. I told them I have not purchased any shares not sell using this limit card then why it is difficult to cancel the limit card of Rs. 2500/-. Mu complaint no. is 1824408.
Pls help to come out this problem.
i want to know brokrage plan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    378
    Pending
    0
    Resolved
    138
    Reliance Money Phone
    +91 44 3025 4749
    +91 44 3025 4750
    +91 44 3025 4758
    Reliance Money Address
    No 6 Reliance House, Opposite Sastri Bhavan, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Reliance Money contact information