I use Inta Trade Platform to trade in securities, I find this platform (Instatrade) very curbsome, it keeps disconnecting frequently, cannot re-connect, should RE LOGIN which is also very slow, its disgusting when we have to do the same over and over untill 3.00 Clock, thereafter it works without any problems.
The company chaned to SUN JAVA from MICRO SOFT JAVA versions - I did not notice any change.
The Customer care suggected that I should turn off the Windows Firewall for smoother operations of InstaTrade, which I did and lost my Hard Disc (crashed). Customer Service is pathetic .
I request the company to solve this problem, I think many who use INSTATRADE face similar problems.
THE COMPANY SHOULD ACCEPT COMPALINTS DIRECTLY, NOT OPERATE THRU CALL CENTERS Was this information helpful? |
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