[Resolved]  Reliance Money — Financial loss as unable to login to my account

Dear Sir,

I am holding a Demat account with Reliance Money from more than a year, I was provided with a Security token(compulsory for login to my account) along with my account.This token was of very low quality and got faulty in less than a year time given normal working period of 2 years by the company at the time of taking demat account.I then contacted coutomer care and they told me that I have to order a new dongle and I even did so, but to my great disappontment I didn't recieved the dongle yet as it is more than 3 months now I have applied for dongle also they have deducted Rs 200 from my account for the same.I have complaint them several times by writing a mail to them but I didn't get any kind of reply, due to this I am unable to login to my Demat account and same is resulting my into financial loss from past 5 months but there is no reply from there side.At last I am filing complaint on this site for any kind of help as I am really frustrated now from the kind of responce I got.I just want to close my account with Relilnce Money please help...