SIR,
I am based in Gwalior. I have a trading and demat account
with Reliance Money.The account number is[protected].
A few days back I had withdrawn Rs. 7000=00 from my R money
account after I had sold some shares as I needed money for
personal use. I hoped to receive cheque at my registered
residential address as is the custom of all the other DP,
Mutual Funds and Companies.
On 29.05.2008 I received a call from phone no.[protected]
from R money. The person informed that a cheque of
Rs. 7000=00 has arrived at City centre, Gwalior Office,
upon this I asked to send the same to my residence through
courier. On this the person said it will not be possible to
send the cheque through courier and I will have to personally
pick up the cheque.
Upon this I asked him to connect me to Accounts incharge or
Branch Head of (Reliance Money) so that I will request him
for the same.Hearing this he replied that he could not
connect me to both these officials and further remarked
following words " It is your cheque, if you wish you can
pick it up from office" and without waiting for my answer
disconnected the phone.
I am unable to go and pick up the cheque hence I send email
to customer support and customer grievance at Reliance Money
and requested to please cancel the cheque and credit the
money back to my trading account, as I can not go and deal
with their people at Gwalior office who may spring another
unpleasant surprise.
It is brought to your notice that till date my emails are
unanswered and my money is still lying with them. I have to
beg for my own hard earned money. The Company is not serving
properly to it's customers. It is therefore requested to
please take action against Reliance Money.
Pradnya Dilip Nigdikar
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