[Resolved]  Reliance Money — misuse of demat account by franchise

Dear Sir,

On 9 of june 2008, i had place an order to sell a put of 4600 at 365. later i got know that the put has been sold at 190 and i called up customer care regarding that, they told me that there was a system crash. When i called the customer care again on the next day, the customer care said that franchisee have sold the order there was no system crash. on wed same thing has happened, i placed an order to sell the call at 142 and i got to know that they have sold the call at 115, that also been done by the franchisee without my permission. Till now I have lost Rs. 4700 because of franchisee, no action has been taken by the reliance money. They have given us a security key saying that if you loose the your account number and password, it will be of no use for the person who will get those detail.. coz while logging we need to put security key, which they will not be having.
could anyboby suggest how do i tackle this issue, to whom shall i contact in this regard.. till now i have sent a mail regarding this to the sebi. however till now i have not got the response.. help me guys..

thanks and regards
Amul