Comments
I have made an application on 21/12/07 for an account of Reliance Money. They said it would around 20 days for the account to open. Which would be 10th Jan 2008. When I called up on 16th Jan 2008, they said because of Reliance Power IPO they have not proccessed the application and by the end of January 2008 they will complete the task. On calling in Feb 5th, they did not pick up the calls and when I could get through they said it was rejected due to changes in their KYC (Know Your Customer ) norms and it was resend and it was accepted. On the 13th Feb I came to know that it will still 10 more days .
I was in touch with the Sales Personnel but he could not give any response. I took his heads number, even he could not give any details to me.
This happened in Noida.
Secondly, I had made complains on their customer support email but they have still to reply.
The customer support phone number they give is always busy.
I never expected such a service from RELIANCE.
I am shocked to realise that there are so many problems in the application stage. I really need inputs to know if I should carry on trading with them.
I was in touch with the Sales Personnel but he could not give any response. I took his heads number, even he could not give any details to me.
This happened in Noida.
Secondly, I had made complains on their customer support email but they have still to reply.
The customer support phone number they give is always busy.
I never expected such a service from RELIANCE.
I am shocked to realise that there are so many problems in the application stage. I really need inputs to know if I should carry on trading with them.
how to operate d merat account
true
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
37%
Complaints
378
Pending
0
Resolved
138
+91 44 3025 4749
+91 44 3025 4750
+91 44 3025 4758
No 6 Reliance House, Opposite Sastri Bhavan, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Reliance Money contact information
2) Since I didn't receive the welcome kit nor any status message, I have called up the executive Mr Krishna Mishra ([protected]) who doesn't take the calls. I have also try to call on Vashi Branch office[protected]/[protected] which are switched off and the customer support no.[protected]always busy).
3) I have written mail to customer.[protected]@reliancemoney.co.in and thru' Reliance Money website to customer.[protected]@reliancemoney.com, but there is no response.
Pls advise any action which will make these guys take notice of my complaint.