[Resolved]  Reliance Money Demat Account — Unneccessary Money Debited from my Account - Refund Required

Hi,

I am using RelianceMoney Demat and online trading account.

I raised a request to switch my brokerage structure from preference card to % Brokering.

But immediately I realized that a heavy balance is remaining in my card. So I decided to continue that

card till the time it expire and cancelled the raised request immediately.

But even after cancellation Shifting charges has been debited from my account which should not have

been done.

I contacted Reliance Money several time and send many emails, but I have not received any response from

them till yet. When I call them they are saying that it is the way system behaves and money cannot be

refunded, though the system clearly shows that the request has been cancelled not executed so there

should not be any charges. After so much of discussion they have now not even listening to my complain

and not reponding to my emails any more.

Please do the needful.

Thanks,
Anshul Jain.