Reliance Communications Complaints & Reviews

Dear sir/Madam,

its been more than 2 months a rs 5/- Is being deducted from my reliance mobile no [protected] everyday with a message displaying from 57007 as mod vod combine product at 5/- .Wap.Mauj.Com/Utp/L13745v1539x90010v2/Sub/Index.Php?page=reliance_push_alert. I am already complain .

I am P. K. Mistry having Combo plan Landline + Broadband connection of Reliance communication (My landline Number:[protected].

It's already been more then month my landline + Broadband connection is not working, i already did complaint of the same to Makarpura Reliance Office 7 times but i could not get any response. Later on i talked with nodal Officer of reliance comm. at Ahmedabad office several times but they are also just give fake commitments only.

Very pathetic service. Its been 4th time in this year that my connection gone blank.

I will not be liable to pay Money for the time period i have not taken service of reliance communication. i want compensation for the Inconvinience caused to me as well as Monetory loss hapened to me due to non-working of my Landline Number+Broadband connection.

Please give me a solution for the same as soon as possible.

Sir,
I have Reliance CDMA connection with no [protected] under the name Mahendra Kumar Sahoo.

I have recharged my no with Reliance R2R 599 plan. from whic i am getting 30 mins of national Reliance to any number free talk minutes.The balance information for that amount can be known by dialing *226 from your number.

From last month I am unable to use the service ,so i am unable to know my pending daily remaining balance info.Since then i have been trying to get the help from Customer care but no fruitful results. Sometime the customer service representatives provide wroung informations like u can get this baalance information by dialing this and that no.
I receive no result except the fault asurances.

here are some of the complai numbers most of them are closed without informing me or closed with no solution.

Sr no[protected]
SR No [protected]

Please help..

Regards
mahendra Kumar
[protected]
[protected]

SIR ,
IN MY NAME i.e. PRASANTA KUMAR PARIDA, 2132/4151,NAGESWARTANGI BHUBANESWAR ONE PREPAID RELIANCE SIM CARD BEARING NO.[protected] IS EXISTING, WHICH IS NO MORE REQUIRED BY ME AS I HAVE ONE BSNL AND ONE AIRTEL SIM CARD IN MY NAME.SO I WILL BE GREATFUL, IF THE SAID SIM BEARING PHONE NUMBER [protected] IS DEACTIVATED AS SOON AS POSSIBLE.
PRASANTA KUMAR PARIDA S/O MAHESWAR PARIDA
RESIDENT OF PLOT NO.2132/4151,NAGESWARTANGI, BHUBANESWAR-751002(ORISSA)

I am customer of reliance prepaid gsm service. My no is [protected] (Pune, Maharashtra). I am trying to deactivate my "1p SMS pack" since the last 6 months but my complaint is not lodging at their given number 53739 for unsubscribe.whenever I try,the message comes " Sorry,the service you have requested is temporarily unavailable.please try again later" and when I call on customer care,it always shows network busy and when I do get through to customer care executive they are unhelpful and rude..
Therefore,my balance is reducing every month unnecessary.Please take necessary action against this.

LOOT by the RELIANCE smart company on the INDEPENDENCE DAYAsked by: shrinivas arsola 0 views Reliance, smart gsm

dear sir , my self shrinivas arsola, cell no. [protected], i had recharged with sms pack of RS 39/-, without prior information company had deducted 1/- for every sms send by me on INDEPENDENCE DAY

its a matter of shame for us one one hand we are fighting with corruption an other hand these mobil companies are engaged in making money.whole nation is celebrating our national festivel our INDEPENDENCE DAY, and reliance company is LOOTING indian people by deducting such unfair charges without pre information to the customers. i would like to draw attention to the company chariman and CEO Mr.AMBANI BROTHERS to please stop making money on the most important day to the contry. we are the customer becouse of whome you are in the top bussiness man in the world. please honour our national festivel.

you have charged 100times more then regular charges dont you people feel shame on going on looting on this day also.

if you are going to deduct such amount then its your duty to inform us regarding the tarrif on these important days. your company always broadcast new plans and pacakges frequently. this information regarding sms charges can also be broadcasted but you people had cheated us by not brodcastiong this information.

if you have shame and honour for our country then please credit the deducted amount back and dont repeat such things, every time indulge in making money money how long these unfair means of looting, harrasing our citizen will increase your life.. all have to leave what ever have been earned in this world only...what you will take with you from this world......?

at least respect our INDEPENDANCE DAY, stop making money on atleast these day

requested

Hi
This is Ashutosh Kumar Mishra.I am using RELIANCE GSM service for almost more than 3 years.
But truely speaking,i am fed up with the service.My no is [protected].
For the last four days,it has become uncertain for me to calculate the mini statement of my account.
earlier my call rate was 3min/rupee.But now what is call rate,i myself can not predict. Talking for 12 min,it costs RS 18/- and for 22 min,its RS 33/-
Can some one help.Me eagerly waiting for this.
Thanks....

I have a reliance CDMA connection taken from Kolkata, ([protected]). Few days back I had received a message from reliance that one of its services is activated and the charges for the same has been deducted from my account. On calling to Customer Service, they told that the service can be discontinued but NO money would be refunded to my account. On querying why so, I got a rude reply that the what they can do at max is discontinuation of activated service and i should not keep line busy asking explanation wasting their "kimti samay"!!!. That kind of things has happened to me for another 2 times and the same reply I received from Customer Care!!!!

In this circumstances I would appreciate if you kindly look into this matter and take serious and stringent steps again RELIANCE Communication for stealing valuable and heard earned money from customers like me. This is pure cheating. Until and unless they are slapped with a heavy fine for this they will keep stealing money and cheating people like this way.

Your's Sincerely,
Arindam Dasgupta

Dear Sir,

I, Prashant form Mahoba - Uttar Pradesh, have reliance mobile from last 8 years. But now few months facing problems in Reliance Network. Most of time my mobile shows out of network and when we talk to customer care they said it will resolve in next 1-2 days. but the problem is still continue.

So please take some strong action against Reliance.


Regards
Prashant Kumar

i Anil jaiswal complaint customer care in reliance india mobile from last six month about 60 to 70 times that cricket pack start automatically.

i complaint to customer care than they stop it but again start in next day.
my balance is used / reduce due to this pack.

it became so long , than where i will complaint nest to discontinuing this service

one of the SR No. is[protected]

please do needful,

anil jaiswal
[protected]

Hi,
I bought Reliance Netconnect Broadband+ datacard on last month. Connection was activated and after sometime I got a verification call. I informed that you guys have wrongly updated my communication address and please correct it. Then they immediatly suspended the connection asking to resubmit address proof document. I took all the pain and resubmitted the address proof on 2-Aug-2011 to Reliance Communications Store, Franchise - Bhavish Global, Bank Colony, Bangalore. Mail - bhavishglobal.[protected]@gmail.com, ph[protected], 26696746. But the connection is still not active.

My concerns are
1) The connection is suspended and the mistake done by one of the Reliance agent.
2) I am not having internet connection for more than a week now.

I am tired following with Reliance and please suggest what to be done.

Thanks,
Preetham

Respected Sir/mam,
Myself Chayan Toshniwal, using reliance gsm and my number is [protected].I am using sms pack cost rs 19/- since 1 year. It is auto-renewable. Days ago they increase cost to 39 but still 1 use the same in 19 rs. They deactivate my sms pack by themselve when i was in roaming. I registered a complaint for that and my complaint no. is[protected]. they said that action on my complaint will be taken with in 48hrs and my sms pack be renewed but still after complitation of 48 hrs no action is taken. Sir I am suffering problems that I cannot make a contact with my friends
Sir/mam kindly take an action on my complaint and bring justice to me.

This regarding reliance communication employees scam. One day I received a call from [protected]@[protected]. He told that reliance is providing 10000 free call and 3G service etc in rupees 199 only for postpaid connection. I tought it's good offer I told to to convert my number into postpaid. One guy came to my home and took 500 Rs. After that 1 week they didn't called me. When i called them then they told we came for verification and we found it was negative. But i asked my house ower they told nobody came here. Again next week they told that we went there but door was lock. Every thing was fake. Now they told they will not return money even if you file FIR also.They took my 500Rs also. I called in reliance cumoter care but they told they can't do any thing. I think reliance seniours and employees both are planning these things. If we complain any thing about reliance they don't care any thing. They will simply reply I was calling you but your number was switch off. This is . I guess for working in company you should have criminal record or you should be 420 type then only they are going to hire. I am going change my reliance after this scam done by reliance emplyees. Can anybody tell me Can i file FIR against them?@[protected]

Dera.sir/madam..


I am regular customer.. in smart reliance gsm...my problem is that..i..continous inform this company..will without any infomation cut the amount...i will call customer care but he will not response properly..and will bad bahivour in customer...so..i request to u please this company is very unresponesable....

I purchased reliance data card on 23.07.2011 by paying on-line thru Vriti info, I give below the details of my card

MEID : A000002B8C3624
RFN : RZTCDC[protected]
NAME : C. NANDALALA
MAILD ID : nandha.[protected]@rediffmail.com
CONTACT NO.: +91 [protected]
DATE OF PURCHASE : 23.07.2011
DATE OF INSTALLATION : 25.07.2011

They have promised to send the tour voucher within a week time and it is almost 15 days over.

DEAR SIR,

I AM STILL CLUELESS ABOUT HOW MY OUTGOING SERVICES WILL BE RESTORED OF MY RELIANCE COMMUNIUCATION NO. [protected], AGAIN A SUM OF RS. 1000 DEBITED TO MY ACCOUNT ON[protected]. STATEMENT ATTACHED. PLZ HELP ME OUT OF THIS FRAUDSTER COMPANY WHO ARE TIME AND AGAIN DEBITING MY ACCOUNT AND THE OUTGOING SERVICES ARE STILL RESTREICTED………PLZZZZZZZ HELP, I NEED A COMPENSATION FROM THIS COMPANY.

THNX
ASHOK GUPTA
[protected]

STATEMENT SUMMARY

Available Balance : INR 2,411.00
Cheques in Clearing : INR 0.00
Linked FD Balance : INR 0.00
Total Available Balance : INR 2,411.00



Available Balance as on 09/08/2011 : INR 2,411.00



Latest 10 Transactions





Sr.No Date Description* Cr/Dr Amount
1 09/08/2011 ECS DR/442023/IILECS-RELIANCEI DR INR 1,000.00
2 08/08/2011 CMS/[protected]/BSL-02G_[protected] DR INR 1,000.00
3 01/08/2011 NFS/CASH WDL/01-08-11/19:41:43/0 DR INR 1,000.00
4 01/08/2011 NEFT-AXISI[protected]-ASHOK KUMAR GUPTA CR INR 5,000.00
5 14/07/2011 VPS/98.4 /[protected]/0 DR INR 289.00
6 12/07/2011 NFS/CASH WDL/12-07-11/19:48:14/0 DR INR 1,000.00
7 11/07/2011 ECS DR/610669/IILECS-RELIANCEI DR INR 540.00
8 07/07/2011 CMS/[protected]/BSL-02G_[protected] DR INR 1,000.00
9 06/07/2011 NEFT-AXISI[protected]-ASHOK KU CR INR 3,000.00
10 09/06/2011 ECS DR/616777/IILECS-RELIAN DR INR 772.00




(COMPLAINT LODGED ON 5TH AUGUST 2011)
DEAR SIR,
I HAVE A RELAINCE POSTPAID CONNECTION NO. [protected] , I AM A REGULAR SUBSCRIBER FOR THE PAST FOUR YEARS, THE MOBILE IS BEING USED BY MY PARENTS,TO AVOID ANY DIFFICULTY TO MY OLD AGED PARENTS I HAVE OPTED FOR AUTO DEBIT OF MY SAVINGS BANK ICICI ACCOUNT TO MAKE THE MONTHLY BILL PAYMENT, RECENTLY ON 4TH AUGUST 2011 THE OUTGOING SERVICES WERE BARRED ,REASON BILL FOR THE MONTH OF JUNE 2011 HAS NOT BEEN PAID AS EXPLAINED BY CUSTOMER CARE WHEN CONTACTED AT *222 BUT WHEN I CHECKED MY ICICI SAVINGS ACCOUNT I FOUND THAT THE BILL AMOUNT OF RS.540/- (FIVE HUNDRED FORTY) HAS ALREADY BEEN DEBITED ON ACCOUNT OF BILL PAYMENT TO MY ACCOUNT ON 11TH JULY , THE MINI STATEMENT IS ATTACHED FOR YOUR REFRENCE, SIR THE PHONE IS THE ONLY SOURCE OF COMMUNICATIONS TO MY PARENTS AND IFELT MENTALLY HARRASED BY CUSTOMER CARE OF RELIANCE FOR THEIR ILL RESPONSE ,, FURTHER I WAS NOT ABLE TO MAKE A PROPERTY DEAL WHICH LEAD TO A FINANCIAL LOSS OF RS 10 LACS, I WANT A COMPENSATION OF RS 10 LAC FROM RELIANCE AND REQUEST TO RESTORE MY SERVICES ASAP.


(COMPLAINT LODGED ON 8TH AUGUST 2011)

DEAR SIR,

MY OUTGOING SERVICES OF THE NUMBER [protected] ARE STILL RESTRICTED, AFTER I LODGED COMPLAINT ON THIS SITE I RECEIVED A CALL FROM RELIANCE LEGAL DEPARTMENT OF MS. NEELAM MUMBAI, SHE JUST MADE A FORMAL ASSURANCE THAT PLZ SEND THE RECEIPT/ STATEMENT I WILL GET BACK TO YOU AFTER A COUPLE OF DAYS, THIS IS SIMPLE TORTURE DESPITE INFORMING HER THAT THE NUMBER IS USED BY MY OLD AGED PARENTS AND THERE IS NO OTHER SOURCE OF COMMUNICATIONS EVEN I SENT HER A MAIL ON THIS MATTER, I THINK USELESS PEOPLE ARE WORKING WITH THE COMPANY WHO CANNOT TRACK A PAYMENT MADE BY ME THROUGH AUTO DEBIT ECS FACILITY FOR THE LAST 1 MONTH, THIS SHOULD BE BROUGHT TO THE NOTICE OF MR. ANIL AMBANI, I HAD ALREADY SUFFERED A FINANCIAL LOSS OF RS. 10 LACS AND I NEED A COMPENSATION FROM RELIANCE. HOW COME THE COMPANY RESTRICT THE OUTGOING CALL OF A CUSTOMER IF THERE IS NO DUES AGAINST HIM, THIS IS COMPLETE VIOLATION OF CONSUMER RIGHTS, I JUST THINK THAT THEY ARE DEAF AND USELESS PEOPLE WHO HAVE NO CLUE HOW TO RESOLVE THE PROBLEM, I AM ATTACHING MY BANK STATEMENT FOR YOUR REFRENCE WHICH REFLECTS RS. 540/- IS BEING DEBITED TO MY ACCOUNT ON[protected]. I NEED A COMPENSATION FROM RELIANCE FOR THIS MENTAL TORTURE WHICH RELIANCE HAS CAUSED TO ME AND MY PARENTS. I WILL ALSO FILE A RTI (RIGHT TO INFORMATION ) AGAINST THE COMPANY.

SIR I AM USING RELIANCE CDMA WHICH NO IS [protected] IN THE AMRITSAR CANTT..AREA.PRESENTLY I AM USING RS/-599 PLAN BUT I AM NOT ABLE TO MADE INCOMING/OUTGOING CALL SINCE 081300 HRS.I ALSO RUSH TO UR WEBWORLD OUTLET.BUT IN THAT REGION CALL WAS MADE.SPECIALLY IN AJNALA ROAD REGION ABOVE MENTIONED PROBLEM PERSIST.SIR PLEASE LOOK INTO THE MATTER AS SOON AS POSSIBLE.MY ALTERNATE NO IS [protected].

Dear Sir/Madam,

Relaince Data Card No: [protected]
Contact No : [protected]
Reliance Care Request ID raised: [protected]
Location: TamilNadu/Chennai/Minjur/601203


I wish to bring it to your notice about how Wireless Broadband Service Companies cheats consumers.

I purchased a Reliance Netconnect BB+ and asked for a demo. The salesperson connected the demo device to a laptop and asked me to perform a speed test. I got speeds of <1Mbps. The salesperson assured me that on an average I should expect speeds ranging from 500-600 kbps. Reliance's website mentioned that the minimum guaranteed speed is 256kbps.

I came home and activated my above datacard and for first 2 months i got what they guarenteed above. But from 3rd month onwards, test connection showed a meagre 40kbps speed. I waited and waited in the hope that speed will improve and I had conducted multiple speed tests and the speed varied from 20kpbs to 40kbps occasional higher bursts. This was less than the minimum guaranteed speed.

So I called up the customer care number and enquired about the problem. They are not answering me properly anytime.

I asked them if a refund was possible They replied back with a "NO"!

So it looks like I am being cheated with a datacard that offers worst speeds at Rs 1000/month! I have to pay full amount despite for Reliance hiding the true status of their network from me (at the time of purchase) and despite not even providing the minimum guaranteed 256kbps speed!


They are surely taking consumers for a ride!

I am tempted to just get my connection disconnected. Forget the 1600 Rs I paid for Data Card Purchase. But before I do that I thought it was important to bring this to notice of all prospective buyers.

sir/madam,
I am a customer of reliance gsm service having the number [protected].Being frustrated iam bound to complain here.tomorrow aroun 8 pm i had 63 rupees as balance and made a call which cost 9 rupees but today morning my balance become 27.When i made call to the customer care they replied their server is upgrading,not only today whenever i used to call the same reply comes.this is not for the first time my balance has been deducted.they manually activate some services without my concern and deduct my balance.Another thing i likely to inform u that they have DND services but whenever i tried to activate it error massage comes.I was informed from the customer care and did the same instruction but the same happens.if there is problem why they have kept such services.once they deduct 30 rupees from my balance when i asked for the reason they state that i have activated radio fm service.But iam using a set which doesnot have any fm option.Iam not a fool to activate such a service that my phone doesnot suport at the cost of my balance,
It is my hearties request to you to take the necessary step regarding my above mentione complaints.
Thanking you

Sir,
I noticed last day that Rs.10 was deducted from my account suddenly.Then i called reliance customer care(*333).They told due to system failure they could not attend my query and suggested to send one msg (Bill to 55333).I surprised while I noticed that one vas namely Osiyan s Jokes subscription @RS 10 deducted at[protected] from my balance.
Therefore I request you to resolve and deactivate that VAS immediately .Your kind attention is solicited.

yours faithfully
Aritra Kumar Neogi
[protected]