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Very, Very poor irresponsible of manager - Reliance Trends (Chromepet Branch in Chennai)
Today we have selected 15 items for my son T-shirt and pants @ 8:55 PM Sunday (3-Nov-2013) in Reliance Trend of Chromepet branch 1st floor once we selected the 15 items then we went to the billing section in 1st floor, sales person told me that go to ground floor for billing and same time we got the announcement from the customer care stating the showroom will be nearing its closing time.
Suddenly we were going to stand in the queue for billing counter from ground floor @ 9 PM. Billing person suddenly went out @ 9:05 PM without any information. we are waiting around 20 mints for 10 persons in that queue, Nobody response. But again, again they are the announcing by customer care (at 9:25 PM) showroom will be closing soon. after that we went to ask the customer care person saying that your billing person is not available in that counter, he went out around 20 mints no information we were waiting more than 20 mints in that queue.
He told me that do not ask anything, put the items down then go out. After that I asked the customer care announcing person that who is the manger?, he told me that he is the manger.
I don't know what is happening in the reliance trends showroom they are not giving response to customer. Very bad so after that we are throw the items in the showroom and we went off.
Undeniably we are going to share this issues to all my friends in social network what we faced this issues on reliance trend in chromepet Branch, Chennai.
Today we have selected 15 items for my son T-shirt and pants @ 8:55 PM Sunday (3-Nov-2013) in Reliance Trend of Chromepet branch 1st floor once we selected the 15 items then we went to the billing section in 1st floor, sales person told me that go to ground floor for billing and same time we got the announcement from the customer care stating the showroom will be nearing its closing time.
Suddenly we were going to stand in the queue for billing counter from ground floor @ 9 PM. Billing person suddenly went out @ 9:05 PM without any information. we are waiting around 20 mints for 10 persons in that queue, Nobody response. But again, again they are the announcing by customer care (at 9:25 PM) showroom will be closing soon. after that we went to ask the customer care person saying that your billing person is not available in that counter, he went out around 20 mints no information we were waiting more than 20 mints in that queue.
He told me that do not ask anything, put the items down then go out. After that I asked the customer care announcing person that who is the manger?, he told me that he is the manger.
I don't know what is happening in the reliance trends showroom they are not giving response to customer. Very bad so after that we are throw the items in the showroom and we went off.
Undeniably we are going to share this issues to all my friends in social network what we faced this issues on reliance trend in chromepet Branch, Chennai.
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No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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Reliance Trends — Very poor Response
I went to Reliance trends chromepet chennai started recently . The sales person got poor knowledge about the product.They openly complained to me about the lack of training.It is a total disappointmentPls have a visit to the traditional stores enjoy shopping.