May 20, 2023
Complaint marked as Resolved Offer mentioned on display is not passed on and Cashier and its member are not aware and after billing they are asking for Complete Payment as per MRP. On 19.05.2023 i purchased track pant having MRP 799 and offer price Rs 499. After goig home crossed check the price of itema it was come into notice thaf Offer on track pant was not given. On 20.05.2023 went back for discussion with cashier he said that offer is not valid and system is not accepting manually. You have to exchnage with other items. So went for selecting other item.selected Casual pant of Rs 1049 having offee price of flat Rs 699.Now in order to adjust amount picked socks for my son. Which was not really my requirement.Went ti billing section.After billing it was once again found that offer price was not given. I told cashier to cancell the bill and i will bring another pant of low price, but he denied.
All the staff are not aware of Offer validity and they just blindly put it on every category to attract customer. They are cheating customer.
Please take strong action.
Reliance Trends customer support has been notified about the posted complaint.
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