Reliance Trends Customer Care
Reliance Trends
Customer satisfaction rating: 1%
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315
COMPLAINTS

Reliance Trends Customer Care

Reliance Trends

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Address
No 62/2, Richmond Road
Bangalore
Bangalore District
Karnataka
India - 560025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
34
down
12

Customer satisfaction rating
1%
Complaints
315
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
SatClosed
SunClosed

Reliance Trends related photos (44)

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Reliance Trends Complaints & Reviews

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Reliance Trends — behaviour of the staff

 Rajkumar Ramasamy on Feb 17, 2018
I travelled some 50 kms and went to your reliance trends karur store. I bought around 3 pants and 6 shirts.in that i want to alter the pant height. If i purchased this in other shops they will give back maximum after 1 hour. Here in that section they simply replied u come tomorrow i explained the tailoring person that i am coming from 50 mms away from ur store please do it today he get angry and made me to wait another 15 min. I searched the shop manager he got more angry, the manager recommends him to do today then he said ok u come after 2 hours. I said no need. Karur reliance trends employees...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — exchange process and new arrival

 Raju40568246 on Feb 14, 2018
Dear sir in trends there is a lot of prosses to exchange cloths plz make short &save customers time ur too... And I hope you will arrange new t shirts neck half hands Iam very uncomfortable with those t shirts Wich are u have now make it more models in t shirts plz make it fast I love shopping at reliance because it's my hobby plz make it fast thank you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — service of the staff reg

 Anupachi on Feb 10, 2018
I bought few clothes from reliance trends at west mogappair chennai. The billing system was not working. Made us wait for 35 minutes and still the billing did not work. The manual billing system was there but the manager was adamant that they wouldn't bill it manually. Tried explaining that it's urgent but wouldn't listen to any of it. Mr. Sairam the manager was rude. Atlast didn't buy the clothes and had to walk out of the store. Is this the service that they offer?...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — reliance trends excess payment for exchange

 anthony2micheal on Jan 30, 2018
Hi sir,

For my wife i have bought 5 kurta's on discount price from reliance trends store in sangam complex andheri - mumbai on 27/01/2018 & with the confirmation from the store that i can exchange any of these dress in any outlets within 30 days provided i have to take the original bill (Payment ref no[protected]

Next day for an exchange i went to the nearby outlet in gandhi nagar - adyar chennai, first they were not ready to exchange but after an argument they agreed to do so.

After the billing, out of 2 kurta's they have exchanged 1 kurta...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Reliance Trends — excess payment for exchange

 ramesh6464 on Jan 29, 2018
Sir,
I have purchased 2pant and 2 shirt in offer price of rs 889 (Iers 999 *2). But one of the set was not in correct size. So i when for exchange, i was told by cash counter girl that if i what exchange i have to bring the both the sets for exchange. If not i have to pay rs 100 more, even though i purchas at the same rate is rs 999.
As the other which i purchased was already used by my son. I was forced to pay rs. 100 and exchange the set. This i felt that i was cheated as i exchanged the set at the same price i brought the first one and i was fined for the exchange.
I what...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Reliance Trends — poor quality of cloth

 Snehal Rajwar on Jan 26, 2018
I bought a kurti of avaasa summer fusion collection from reliance trends chennai store and i removed the tag and after that i realised the it is torn from the front plus the clothes is so sensitive that even just by sitting a thread gets pulled from... The quality of cloth is really very very bad.. I would like to return or replace the cloth. This is the first time i am experiencing such a bad quality of material from the brand and i am highly disappointed since i am a regular customer and it's a non sale item...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Reliance Trends — even after the 50% discount on cloth, the full cost amount was taken while paying the amount.

 अब्दुल कादिर on Jan 25, 2018
I went to buy clothes in cine mall in kota (Rajasthan)'s from reliance trends. There i got 50% discount on clothes. Then i took the clothes and went to the counter, i was not given 50% discount and the full amount was taken. When i complained, the staff there said that 50%'s discount on our computer has not been updated yet. Give us 24 hours. But after 24 hours our problem was not solved....
Complaint comments  Read comments Complaint category Other

Reliance Trends — shirt

 Amin Shah Nisar on Jan 14, 2018
I have bought a denim shirt from trends, karunagapally, kollam, kerala 2 months back. I used that shirt for 3 times and it was damaged because of the bad quality.. Bad cloth. It got tear now and how can i purchase more clothes from the same spot if this happens again. Take appropriate actions as soon as possible or else i will forward to consumer court
Thank u...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Reliance Trends — inaugural cheating

 Vinolin Durai on Jan 13, 2018
Irritating inaugural offer in nagercoil, staffs said that inaugural offer will be provided for purchase of rs.3500. We billed first for rs.1800 and again when we went for second billing of rs.1900 branch manager said the gift will be given only for single bill of rs.3500 (We purchase in the same shop, same date went for billing in 20min gap they cheated us) being a relince trends customer in chennai, i experience irritating inaugural gift offer in my home town....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — b s keerthi reddy who is working as visual merchandiser is very cheap staff

 Bandruke Keerthi on Jan 11, 2018
Dear sir,
There is a lady called b s keerthi reddy working as visual merchandiser in reliance trends. I know this lady as once i visited reliance trends, richmond road, bangalore. I met her for the first time. I am a rich kid by birth. When i parked my car in parking lot this lady came and introduced her self to me. I was looking out for the store manager as i have to purchase various types of clothes for my staff in my company. This lady told me that there is a very nice place where she will get all clothes for me for less cost. She told me that if i purchase all clothes it will come to...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — behaviour with customers

 Shilpa mandal on Jan 10, 2018
Today i went to reliance trends samdariya mall jabalpur (M. P.)... But the employee girl of reliancetrends. Said.. "agar apko kuch lena hi ho to ap aa sakte h warna yaha ghumna allowed nhi h"... Arey koi enter hi hua h just ki usse ap is tarah k question puch rhe h aise hi coustomer se bt krna sikhaya gya h apko... Lena h ya nhi... Insaan lene ke liye hi aya hoga na... Pasnd ayega to kon ni lega... Very disappointing... Behaviour......
Complaint comments  Read comments Complaint category Employees

Reliance Trends — billing

 Janish ikbal on Dec 24, 2017
For the purchase amount of 8859 rupees on the date 24/12/2017 at 7:22pm company authority offered as gifts as a special occasion for the purchase and they told as they are splitting the items into two packages so that they can offer two gifts for each packets but in the last moment they themselves arranged the packets in their own way and made the gift into one item while taking the packet they told its already. We complained manager, he offered again the gifts and asked as to wait, thus waiting as for 1hour they told they are helpless. Its actually the great insult and waste of time and aggravation...
Complaint comments  Read comments Complaint category Credit Cards

Reliance Trends — pos transaction

 Kothapalli Priya on Dec 17, 2017
I purchased clothes worth 2120 pos transaction was successful and i got mesg conforming dat money is debited by reliance trends. But they didn't allow me to take my garments telling that they didn't receive billing challan. They are telling money will be recredited to ur account. How can i get my money back becoz it is clear that pos is done successfully by reliance trends...
Complaint comments  Read comments Complaint category Credit Cards

Reliance Trends — exchange regd

 Venkat Ramaiah on Dec 12, 2017
I was purchased on 5/12/2017 at pondicherry providence mall in our reliance trends. Unfortunately one pair of dress not fit my child so i went to the above mall 10/12/17 but not exchanged my things but sales is going to smoothly. I request to so much but not convinced. He advised simply come tomorrow. Why?, staff response very poor. When iam highly disappointed in this issue. Kindly take necessary action. Dont repeat any one customer. Iam at our shop also give one complaint but no response....
Complaint comments  Read comments [1]Complaint category Products & Services

Reliance Trends — denying in exchange

 Khushboo Agarwal Hetampuria on Dec 11, 2017
Dear sir,
As i talked to customer care executive they told me that i can exchange or get credit note my product at any store in india. But when i got to other store for exchange they said me we dont have this brand so we cant exchange it. And they also denied for issue credit note. I am out of that place. Please tell me how can i exchange my product?...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — pathetic service

 Hari Hara Nath K on Dec 4, 2017
Hi
Yesterday i purchased some clothes from reliance trends, gachibowli, hyderabad 500032

While billing i gave my reliance one card add points, then the billing person told me.. Server is down we won't add now.. I asked add later.. He told that, once bill is done we won't add points...

What kind of service is this?
What is the use of reliance card?
What is the benefit of reliance purchase?

I threw the card to billing person, because there's no use..

I need reply for this.

Thanks
Hari hara...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — avaasa mnm kurta

 Parvathy Kaloor on Dec 2, 2017
Dear mam /sir i purchased an avaasa mnm kurta - mustard colour (Art:[protected] on 25/11/2017 at 19:02 in hilite mall, calicut, kerala. Within first wash itself (Plain water wash no soap used) threads are found to be coming out. It is for the first time that such an inconvenience is occurring to me after purchase from your store. Hoping you do the needful at the earliest possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — offer validity & misbehaviour of staff members

 Dipsydo on Dec 2, 2017
Dear respected sir,
I have made purchase many of times at your shop at sangli. I got coupons many of times, but this time i could not get redeem at this time. As earlier i have got messages from company & call from store, at this time did not get message as well as call from the store. I have lonched complaint against it by calling care centre. Only apology is not solution, loss of rs 1500 matters, arrogantly replied the staff members. Staff members said they have called me but i have shown them call records call list do not have any no. They told me. Company did not get any action? What...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — lee cooper t - shirt

 vuu on Nov 20, 2017
Dear sir/madam i have purchased a lee cooper t-shirt of rs.999 on 19/11/2017 at 2:53 p. M. From reliance trends bikaner branch. Some of it's threads are coming out, i didn't saw them there. I want to exchange it with another t-shirt of same brand. I went to the same branch of reliance trends ut they said that due to some technical defect they cannot exchange it. I hope for an immediate positive reply from your side....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — wrong information given by the staff

 Rashika Borah on Nov 14, 2017
I shopped for almost 6500/- on 17th oct from reliance trends, ansal plaza, palam vihar and the payment was through credit card. Infact they gave me a membership card saying that i can exchange my stuff at any of the stores in india by showing that membership card if in case i don't have the bill. Since i am from assam and i need to exchange some items, i don't have the bill however i have showed them my card as per there guidance, now they are not accepting it. It's my humble request to look upon the matter and find a solution asap. Try not to fool the customers with wrong information....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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