Reliance Trends Customer Care
Reliance Trends
Customer satisfaction rating: 2%
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394
COMPLAINTS

Reliance Trends Customer Care

Reliance Trends

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Address
No 62/2, Richmond Road
Bangalore
Bangalore District
Karnataka
India - 560025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
75
down
43

Customer satisfaction rating
2%
Complaints
394
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
SatClosed
SunClosed

Reliance Trends related photos (59)

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Reliance Trends Complaints & Reviews

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Reliance Trends — incorrect product details

 Aniruddha_Gupta on Jun 19, 2018
I have ordered a shirt online which was mentioned as 100%cotton and on the shirt the tag is given as 100%cotton but it is linen. This is kind of fraud with people. As I tore the price tags and I don't have it i will not be able to return hence i am cheated. I want a proper justification, why are these misleading informations given and is this just to sell the goods and commodities???...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — 2 items out of 5 ordered were not received yet

 sreedevi609 on Jun 18, 2018
This is to inform you that i have ordered 5 items in your reliance trends website.

I just got 3 items, didn't get the remaining two yet.
my order no. is TR06112258

I just request you to inform us what was the problem for not getting the item.

We are waiting for the remaining items. It's little urgent.. So please deliver as soon as possible.. This is our humble request to you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — my credit amount

 jigisha2018 on Jun 18, 2018
Dear Concern,

On 12th June, I have placed an order through your online website with order number TR06239173 which has also been cancelled by me on same day.
At the time of this order placement, I have used my credit amount around 700/- which is still not yet credited in my account, though I have cancelled this order.
Now, I want to reorder some more products through your website by using my credit amount.

Continuously tried from last so many days but no one can pick the call…I will not get the refund from you within 2 workings days, I will make complaint...
Complaint comments  Read comments Complaint category Jewelry & Watches

Reliance Trends — refund not received yet

 Virjesh Chourasia on Jun 17, 2018
Order# tr05962777 i returned my product to relaince trend on june 6th still no refund and whenever i call them there is waiting for almost hour and the pickup the call and then they say it is wharehoues persons mistake then they say it is financial departments mistake we have raised a complaint etc etc every single time still no refund it’s only 448rs like seriously this relaince dose not even have 448rs to return on time.. Liars
Please help its a humble request give my money back asap...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — exchange the size nothing was able

 Saksham lata on Jun 16, 2018
I come to to xchange i have a lot of problems i can not do anything thing size was never able
I hate reliance trends because of many problems of xchange, size was never able.
It should not be open in purulia, west bengal. What should i do look ok i'll look ok iloilo poliomyelitis iloilo poliomyelitis???...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Reliance Trends — order id # tr05903126 (6 items)

 Priya Govindaraj on Jun 16, 2018
Order id
# tr[protected] items)

I have ordered 6 products worth rs 2516 and applied coupon cso1000. Hence i paid 1516 as cod. I have received 6 products through 4 shipments.in the 4th shipment i have paid rs 621 and received 3 products.in that, 2 product are wrong items which i was not ordered. I have raised return request since there is no option for exchange. Please provide me the original products i have ordered once you pick the wrong items from me.

Original products are:
Teamspirit cotton lycra camisole - l size
Fusion printed top with tie-up...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Reliance Trends — order not delivered

 Rufin Stanley on Jun 16, 2018
I have ordered 2 shirts and 2 t-shirts from reliance trends, shirts were delivered 10 days before itself. However got an email for t-shirts on may 30 saying it will be delivered before june 4. Today it is june 16 still i didn't got any update on the product. Even i sent email to reliance trends customer care and to the courier team so far no response. Even i tried calling reliance trends customer care but i hope they provided number just for a sake. A day i used to call 5 times but it will not get attended by any representative and it will get dropped off in 2 mins this is happening for past 5 days....
Complaint comments  Read comments Complaint category Online Shopping

Reliance Trends — refund not initiated for product returned

 papeee34567yu12 on Jun 16, 2018
Hello,
I made an order in reliance trends online store on 26 may 2018, order no : #tr05920355. One product in shipment was not good and i returned the product rio-novelty print shirt with patch pockets. Return was picked on 6 june 2018. I got a message in my phone that return id is 00320618 and is picked up. I will get refund of rs 300 once product reach them. After that i didn't get any intimation or refund from reliance trends. I have sent repetitive mails to customer care of reliance trend and didn't get any reply. I tried contacting by phone, nobody picked it up.

Please...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — received a wrong product and order got partially cancelled

 manjeeta raj on Jun 15, 2018
My first order with order id tr05845604 was cancelled from their end. Now, when i placed an another order with order id tr06108729, they delivered a wrong product and partially cancelled my order (Did not deliver all the items). When i tried to contact them, there's no response from their side. Also, they do not reply to my mails. I feel if they can't handle their online portal, they should shut it down....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — insufficient dispatched order

 Alpa Savalia on Jun 15, 2018
Order id:tr06244614
Tracking id:[protected]
I ordered four product. But you have dispatched only three product. One kurta (Black colour with red embroidery) is not seen in tracking my order..
I will send you photo also. Total four items we ordered. 1) one-yeollw kurta from avasa, 2). One - black colour with red embroidery kurta from avasa,
3). Red colour top,
4). Greyish black colour top.
So please check what i ordered. I am sending you screen shot which was taken at the time of payment. So please check n answer me as early as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — didn't get refund

 Sai Prakash swain on Jun 15, 2018
I ordered 2 shirts from reliancetrends.com but due to some size and quality problem, i returned it to them but till now i didn't get my refund... I returned it on 8 june 2018, and today is 16 june 2018... Plz help me.. If from this complaint it would resolve my problem then it will be ok otherwise i will take strict action on it, by complaining this case to consumer court......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — order got cancelled

 Vinodhini Pandian on Jun 15, 2018
I ordered for 5 items. By applying the coupon code. I made payment via net banking. My money got debited. Order was also confirmed. But it showed that payment unsuccessful. So i was waiting that payment will be credited to reliance within 24-48 hrs. But suddenly my order got cancelled without even notifying me. Now i want my order to be delivered. I am calling the customer care from yesterday but i didn't get any response...
Complaint comments  Read comments Complaint category Online Shopping

Reliance Trends — regarding my refund

 pikumilly on Jun 15, 2018
Dear team, it is the 5th time i am giving my complain regarding the same issue. I am trying to contact the customer care no but it is always showing network busy. I had order some items from your network on 24th may 2018 but when ever i paid for it deducted the amount but could not able to place the order. But still after 7 days my money could not returned back. I tried to contact with my bank but they told it has been deducted from the company. From 31st may i am giving mail to the customer care but didnot get any response from your side. Atlast i got one mail regarding details of the order on...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — didn't get two items when ordered four

 Rsms Rams on Jun 14, 2018
This is to inform you that i have ordered four tops in your reliance trends website.

I just got two tops, didn't get the remaining two yet.

I just request you to inform us what was the problem for not getting the item.

We are waiting for the remaining items. It's little urgent.. So please deliver as soon as possible.. This is our humble request to you

Thanking you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — not proceeding for purchase if coupon code is used.

 Stafy on Jun 14, 2018
What a pathetic site was that. Why do reliance trends give stupid coupons when its not working.
I tried for almost a month to purchase a product, but when i apply coupon code, the site don't proceed me to purchase. Rather the site hangs then and there.
Yesterday the validity of coupon is done. I need the product with the same coupon discount. The coupon code is cso1000. It has the validity of 13th june, 2018. It applies on the minimum purchase of 2500 rs....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — about the toll free helpline number

 Aishu09 on Jun 14, 2018
[protected] number does not reach any of its advisors to help us. They say that they are available from 9.30 am to 6.30 pm all 7 days a week, but even if we call within the specified timings, they don't pickup, the call gets disconnected automatically, fed up calling them. Neither they respond to the email within 48 hrs as they mentioned or above. Very very very worst customer service i have seen till now.

I have called 10 times a day from past 4 days. So frustrating....
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Reliance Trends — return policy

 Sunetra Gumaste Kulkarni on Jun 13, 2018
I have been waiting for more than 2 weeks for returning the item. No one has ever reached to me for the same. And neither customer care number is ever picked up. Shot so many mails. Worst portal to shop on. Cant even retrun this item in a nearby store stating that i have already applied return online. How do i return this product.. Product size is also way too large than normal. Frustrating. Want my refund back...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — non delivery of items which we paid through net banking

 Nazar PB on Jun 13, 2018
I purchased online few items (Purchase id (Tr[protected] from reliance trends on 31st may 2018 and they confirmed delivery between 7 -9th june. They didn't delivered the items as they promised and have not recd any information from them till now

They are not responding to the calls and not giving any reply to the email sent to them. Nobody is attending the telephone calls, just getting automated messages only

Pls help me to sort out this, atleast get back my money which i paid

Regards
Nazar...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Trends — invalid code

 Happy Aliya on Jun 13, 2018
On 12-apr-2018, i did a purchase of clothing worth rs.3, 932 from reliance trends payannur, kerala
For which i received 4 coupons. One of the coupons is for online purchase from reliancetrends.com. This coupon is applicable on purchase of rs. 2499 & above, which says coupon code as "cs01000".
Now, when i am trying to apply this coupon on my online purchase of rs. 2597, it displays a message stating invalid coupon.

Kindly do the needful as soon as possible as this coupon is valid only up to 13th june 2018....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Reliance Trends — credit note

 madhavi ganna on Jun 12, 2018
My credit note is trashed in the rain water unfortunately. As it is know that bangalore had heavy rainfall and while i was returning from shopping my credit not got trashed. I solely confirm that the credit is not misused. I would request for alternate credit note now. The amount is approximately 800. I have returned rio black top which has layered sleeves and the colour is black and white minor checks. The bill was made on 28th april for the total amount of 3525 inr of which i have returned one top....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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