Reliance Web World — Price of Sim Card

Address:

West Bengal

Hi myself Priya Bhattacharya, I'm staying in Kolkata nearby Sarat Bose Road. I have a old reliance CDMA mobile with Sim attached to it which is non seperable. Few days back this mobile set got hanged & stopped functioning, so I decided to buy a new seperable Sim & transfer my existing number into it so that I can use it in a new CDMA handset. On Friday dated 8.7.2011, I went to Reliance Webworld store situated at Sarat Bose Road Kolkata to purchase a Sim card & to transfer my reliance CDMA number [protected] into it, I knew the price of the seperable Sim is Rs 25, but the executives of that store charged Rs 110 from me, & told I have to activate the Sim manually. I purchased the Sim giving Rs 110 & they did not give me any receipt of it. I called on *333, talked to customer care executive & lodged a complain & my complain id is[protected], customer care executive asked me for an alternative number & said that they have filed a case & will confirm me on my number & the problem will be solved within 5 days i.e between 14.7.2011. Today is 13.7.2011 & I have not received any confirmatory sms from customer care, I called on *333 several times but they are not helping me to get back my money which has been taken from me illegally. I want my money back [ Rs 85 ] from the Reliance WebWorld Store at Sarat Bose Road, Kindly help me as soon as possible.