Religare 1Touchsolutions Holidays — Refusing to provide holiday package

shivabalan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Booking ID number:[protected]

March 10 to March 11 validity:

These people delayed more than a month to acknowledge receipt of booking form and DD of Rs. 750/-. From that time on, they have not been able to confirm for any of my requested holiday destinations.

They keep saying they will call back, but dont call back.

Finally, one customer service guy, ISHAN promised to give me package in April 2011, because of their delay. But next day someone else mails back saying package expiring in March 2011, so cannot do anything.

I would like a refund of my Rs. 7750-.

-Shivabalan S
[protected]

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Comments

nagdasagar

from Mumbai, Maharashtra

My mobile number is [protected] and membership id: [protected]. I did not got booking. They gave me boooking for lonavla just before my membersship expiry from sat to sat. Then on friday they callled up and said resort is full and cant give. So i told them my memebership will expire so they said no worries we will extend by 3 months but now no luck.. They are not replying to my emails and customer care number always comes busy.