Religare Enterprises Customer Care
Religare Enterprises Ltd.
Customer satisfaction rating: 38%
Submit a Complaint
390
COMPLAINTS

Religare Enterprises Customer Care

Religare Enterprises Ltd.

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Address
2nd Floor, Rajlok Building, 24, Nehru Place
New Delhi
New Delhi District
Delhi
India - 110019

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 258 8888
[Broking/Trading]
up
28
down
14
1800 200 4488
[Health Insurance]
up
5
down
1
1860 500 4488
[Health Insurance]
up
3
down
1
1860 3000 4111
[SME Loans/Affordable Housing Loans]
up
2
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2

Phone:

Additional info
Corporate Office
Tower A, A-3, 4, 5, GYS Global, Sector 125, Noida 201301, Uttar Pradesh, India

Customer satisfaction rating
38%
Complaints
390
Pending
0
Resolved
147
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

Religare Enterprises related photos (14)

Religare Enterprises Complaints & Reviews

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Religare Enterprises — health insurance fraud claim 90358241-00

 pankajrvs on Aug 23, 2017
I have applied for claim 75k (Limit) against the hospital bill of 136844/-.
I received 65k which is half of the total bill.

These guys given n number of excuses for the cuttings.

Room rent was more
Clarification from my side - hospital given a discount on total bill that was on room rent because the normal room was not available at that time.

These people calculated the proportionate based on room rent.

Hoping to get this resolved.
Thanks
Pankaj prasad...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Religare Enterprises — pan card changes application

 Rajesh@1971 on Aug 17, 2017
Dear sir

Sir, i have applied for two pan card changes applications, my acknowledge number is n-092409700312694 in the name of minakshi sharma
And n-092409700312683 in the name of rajesh kumar sharma on 04.08.2017.

I have searched on nsdl site for status of my pan card they said contact to your branch where you have submitted your application.

When i contacted religare securities ltd., 142, rajendra bhawan, near rachna cinema, rajendra place, new delhi - 8 they said that they have lot of work & your applications are not traceable & come after...
Complaint comments  Read comments Complaint category Tax Services

Religare Enterprises — claim reference number: 90324847-01 - reimbursement not correct

 Chintanverma on Jul 29, 2017
Religarehealth insurance is not giving me my money back.
I have paid 13000 inr for 4 days of hospitalization which is 25% of expenditure and you claim while selling policy that 100% amount will be paid by you.
1648 + 2400 = 4048 was the minimum which you should have paid me.

Customer service has no much information and always gives run around.

Sales people give false information. I don't need to prove this even. Just call sales department and just ask about policy and they say this the first thing on the call that they will bear 100% expenditure during...
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Religare Enterprises — religare travel insurance

 Ulhas Telang on Jul 28, 2017
I bought a travel insurance policy online from i surance pandit for my wife and myself. I received my policy correctly and promptly but my wife's policy even though has been issued, havent been sent the documents.

Details of policy:
Name jyotsna telang
Email utelang31@gmail.com
Phone 9819723413
Policy/order# 11433936
Subject download policy
Request/query cannot download policy

The team at insurance pandit from where i purchased the travel insurance have tried in vain to be able to get me the policy but religare doesnt...
Complaint comments  Read comments Complaint category Insurance

Religare Enterprises — pan data change ack no 093829700146825 [Resolved]

 ketan padmawar on Jul 23, 2017
I have applied for pan card data change (For birth date and correction in grandfather's name) and the acknowledge number is 093829700146825. I have sent all documents. Also, informed them to contact me for any query. I requested many times by sending mail but not received any response.

I am contacting to harendra singh (Harendra. Singh@religare.com) and his mail box is full, so he might not receiving any mail.

Kindly help me resolve my issue. I am not happy with the service your providing.

Thanks
Ketan...
Complaint comments  Read comments [1]Complaint category Other

Religare Enterprises — claim not settled due to wrong information given in hospital

 dandges on Jul 22, 2017
I mrs swati dandge admitted in jupiter hospital from 22.06.17-to 24.06.17 for treatment of acute gastritis but due to wrong infomation furnished on patients form 2year dipression instead of 6 months from dec 16, my cliam was rejected due to pre existing dipression.
I have submitted my doctors certificate of my treatment but my agent told me that it is not enough for explaination my client id is53778274
Kindly guide in this matter
Swati dandge...
Complaint comments  Read comments Complaint category Insurance

Religare Enterprises — regarding trading issues

 amritanshu1990 on Jul 17, 2017
From today afternoon around 12pm the platform for trading has been closed by religare securities and not even a single customer executive is entertaining my call i called 100 times
I incurred loss today of 18000 and i think being a small retail investor its a lump sum amount.
I am filing a complaint against religare securities to sebi.

Regards
Amritanshu pranjaya
Client id-pa5473
9711421371...
Complaint comments  Read comments Complaint category Stock Market

Religare Enterprises — Pan card not processing [Resolved]

 sameercourse on Jul 11, 2017
I have applied for pan card and the acknowledge number is 198949700050964. I have called them and they asked to send the soft copy to mail. I have sended all details and documents. I called them many times but the response is we will process. I requested many times but they are not serious enough to process. Do process the application and allot pan number as soon as possible.

My mail is sameercourse@gmail.com....
Complaint comments  Read comments [1]Complaint category Other

Religare Health Insurance — Reimbursement claim rejected

 kool dude on Jun 21, 2017
Dear religare team,

First of all thank you for rejecting my claim.
It was very easy for you people for rejecting my claim and it was tough for me, because i had paid the premium for past 3 years from my hard earned money from my credit cards through emi.
This premium was charity for paying salaries at religare and they have enjoyed it very well i believe.
Religare claim status states that i have hypertension and headache from past 8 years and i was treated for that.
Your customer care says that as per indoor case study report i am patient for hypertension for...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Religare Health Insurance — Claim rejection despite all kind of medical papers

 Chintankumar on Jun 7, 2017
Respected authority,

I have taken religare medical policy for my parents in november 2014 & continued it till date, in april 2017 my mother went through the surgery & i have submitted all kind of original medical papers with religare office.
Policy was issued after all kind of medical test by religare doctor itself (I have the medical copy).
In submitted medical file, doctor has mentioned by mistake that my mother had hypertension since three years, which was clarified by doctor later on his official latter head, which was suggested by religare doctor (I have the call...
Complaint comments  Read comments Complaint category Health & Beauty

Religare Securities Ltd — Certificates are pending for dematerialisation already submitted with you for weeks [Resolved]

 zeekhan790 on Jun 6, 2017
Religare securities ltd

RIL Folio No. : 102671841, 102671859

Sub: Certificates are pending for dematerialisation already submitted with you for weeks

We would like to know the status of above certificates of Ril submitted for dematerialisation, not dematerialised yet till date.

You are requested to submit certificates to RTA.

Kindly do the needful.

Zeeshan ali khan

Nasreen Musarrat
9795149713

Zk003...
Complaint comments  Read comments Complaint category Stock Market

Religare Enterprises — Chq return charges [Resolved]

 diksha pandey on May 22, 2017
As we r running wth a housinh loan frm religare housing.. And every mnt on 10 we hv our emi dbt... But this it dnt hapnd and emi retnr charges r been dbt... And plz kindly let us kn the approx. Time by wch emi gets dbt... And wts the procedure to make ;pymnt fr this mnth emi or this will be dbt along wth next emi — // — along wth this... Thr was an insurance wh was done along wth loan... Fr ch no docs recvd... Kindly check the details and revert fr the same... Asap...
Complaint comments  Read comments Complaint category Home & Garden

Religare Enterprises — Health insurance policy no : 10026371 proposer name : chayan kanti dhar patient name : chiradeep dhar [Resolved]

 chayandhar on May 13, 2017
Client no-50278467
Proposer name : chayan kanti dhar
Patient name : chiradeep dhar - 15 yrs

Dear sir/madam,
My son was suffering from very high fever for few days and under treatment of a private doctor. But fever was not coming under control and he lost orientation on 27-02-2017 at 11:30pm / mid night. Seeing his sense less condition and abnormal body orientation, we took him to nearest ils hospital, emergency dept. [ one of their listed network hospital of agartala, tripura]. He was put under immediate treatment and admitted. But for admission documentation/...
Complaint comments  Read comments Complaint category Insurance

Religare Enterprises — Health insurance claim [Resolved]

 prasad hiremath on May 8, 2017
I am an existing corporate client of Religare health insurance. My wife who is covered under this policy underwent an ERCP procedure at Apollo hospital Bangalore. This procedure is done on a day care basis and does not require the patient to stay for 24 hours. My policy clearly states that day care procedures are covered under this policy.
Inspite of this, my claim has been rejected stating that it was not done under in patient basis.
Claim id: 90311656-00
Health Insurance provider- Religare health insurance.

The call centre has not been co-operative enough to...
Complaint comments  Read comments Complaint category Insurance

Religare Securities Limited — Not refund my balance

 Raj_nandu3 on Apr 27, 2017
Not received my balance on my atm card.
Showing through of paytmag.

Transaction ID: 100000786992667
CancellationID /RefundID: 100000154666834
Transaction Type: CANCELLED
Trans.Amt(rs.): 725.0
Refund.Amt(rs.): 605.0
Bank: PAYTMAG
Refund Status: REFUNDED
Refund Date: 21-Apr-2017
So please take action....
Complaint comments  Read comments Complaint category Railways

Religare Enterprises — Religare broking services [Resolved]

 ritu1ubi on Apr 24, 2017
I get opened demat account client ID RB5651 in 2015. From then to now no person pick up the phone and no one attend the queries regarding the trading the broker at the time of opening account linked some wrong account number to my demat a/C, I am not able to transfer the amount and facing the financial loss.really frustrating experience and zero value customer service...
Complaint comments  Read comments Complaint category Stock Market

Religare Enterprises — Cashless treatment & reimbursement claim - client id : 54695479 & policy number : 10844679

 sheikgce on Apr 19, 2017
I have applied for Claim in Religare Health Insurance Company.First, Pre-hospitalization Bill Amount of Rs.7146/- & Cashless Hospital Treatment total Final Bill Rs 147100.From that, I got Approval for Rs.122551.In Religare authorization letter copy, it is clearly mentioned that Balance Amount of Rs.24569 Should not be collected from patient.But, Hopital people not accepting this Statement, they only told me to claim 2nd time in Reimbursement process.Now, Religare not responding this Amount.And third one (Medicine Bills), total 1497/-.

Total Submitted Documents:

a) Pre-Hospitalization...
Complaint comments  Read comments Complaint category Insurance

Religare Enterprises — Religare Health Insurance Policy claim no sellted vide -AL no 8011260300 [Resolved]

 subhashis pandey on Apr 12, 2017
Dear Sir/Madam,

I have taken Religare Health Insurance to cover up my financial uncertainty due to Medical expenses but Religare Health Insurance has not settled my claim when I need it.

My wife Alka Pandey client I'd no 53890069 has been admitted in Fortis Hospital on 10th April Night by 10 PM due to Vomiting and continue Loose stool causing Dehydration. We have sent the claim via hospital TPA dept on 11th Morning for authorisation. However they have ask some queries. Post resolution of query also they took more than 18 hrs to revert and they have declined my claim...
Complaint comments  Read comments Complaint category Insurance

Religare Enterprises — Religare s health Cashless Policy is a total fraud. Please avoid. [Resolved]

 raj@hpgconsulting.com on Apr 9, 2017
Insurer Name: Ved vati
PolicyNumber:10850085
ReligareReferenceNumber: 80105499

Ved Vati (my mother) had visited Dr. S.K Srivastava at VPS Rockland Hospital in Dwarka Delhias on 5th February 2017. sHe had been suffering severe chest pain . Upon examinations the doctor advised angiography to be conducted. For the same, she was admitted to Rockland Hospital in emergency on 5th February 2017. Upon angiography, the doctors found out that she 99% blockages in a main artery and an emergency angioplasty surgery was conducted by Dr.sk srivastava as on 7th February 2017. Thankfully,...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Religare Health Insurance — Policy No 10640599 [Resolved]

 rairohit2001 on Apr 4, 2017
I had purchased the policy last year with bonus option for my parents. I had paid premium of approx. Rs. 29, 500 for floater policy of 5 lac. While purchasing i was told that premium will remain same for 2 years. Also the next year the policy holder can opt out of the Bonus option and still the bonus earned for first year will stay next year as well. As per the bonus option, in case there is no claim the coverage amount will increase to Rs. 750, 000/-.

Now i am being informed that you guys have changed the product and the premium increased to approx. Rs. 33500. Also i was informed...
Complaint comments  Read comments Complaint category Insurance

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