[Resolved] Religare One Touch Solutions — Hotel Confirmation Voucher not received | |||
Religare One Touch Solutions Booking ID:[protected] Scheme: 7 nights 8 Days holidays in India and Abroad (INR 7000 + INR 750 Processing fee) My Validity: May 2010 to May 2011 I had paid INR 7000 in May 2010 through my credit card. I had submitted my booking form to their address in Noida and they received it one month ago. They just acknowledged the receipt of the booking form and DD of INR 750. After this acknowledgement they have not bothered to call back and let me know the status of the booking. I had to initiate the call and then I got only excuses like: 1. We have issues with the resorts in Coorg... 2. There is not availability in resorts... 3. Then they offered cheap (not even 3-star resorts) resorts for which the rates are much less than INR 1000 per night. 4. Surprisingly, they never offered any resort that is mentioned in the list on the website...(I believe that list is only to lure customers to book this scheme and while booking they give issues with accommodation and book cheaper resorts. In this case why should anybody pay them so much money. We can book the resorts on our own) 5.We shall get back in 72 hours/ 3 days/ 2 days/ next week. They never get back. I had to call every time and remind them and all I got was another excuse... I am still fighting for my booking.. Please return my money. I can book the holiday myself with much less effort.... Was this information helpful? | |||
Feb 2, 2017 Complaint marked as Resolved Verified Support Jan 11, 2011 Religare Enterprises Customer Care's response Dear Mr. Desai, As communicated through email, your booking is confirmed. Please confirm. We wish you a happy stay. Regards, Team Religare Verified Support Jan 20, 2011 Religare Enterprises Customer Care's response Dear Anurodh, We hope our representative is in touch with you over the matter and is assisting you with your concern. For further assistance, please get in touch with us at [protected]@religareonline.com Regards, Team Religare Verified Support Jan 20, 2011 Religare Enterprises Customer Care's response Dear Chrissubha, Please write to us at [protected]@religareonline.com mentioning your concern and contact detail. Our representative will get in touch with you and assist you with your concern. Regards, Team Religare Verified Support Mar 18, 2011 Religare Enterprises Customer Care's response @dshah Hope you enjoyed your stay. You can Like Religare on Facebook http://goo.gl/YBZvN and follow on Twitter http://goo.gl/WgzHR Regards, Team Religare Verified Support Apr 20, 2011 Religare Enterprises Customer Care's response Dear Prashant, We hope your case is addressed and resolved. Please confirm. For further assistance, you can write to us at [protected]@religareonline.com Happy Vacations!!! Regards, Team Religare | |||
 12 Comments | |||
Comments
I have had the same issues with the company. They never call nor acknowledge the receipt of the application.
Reply
I have applied alongwith the requisite fee of Rs 750.00 on 04.08.2010 . After which I have called them atleast on 30 - 40 occassions but everytime some excuse or other was being offered. The period for which I was requesting the booking is already gone.but still nobody is replying. ...A somani ...Surat, Gujarat
Moreover its not the customer care that is poor...the scheme is a fraud...they promise you good resorts and send you a list of 4/5 star resorts...but during the booking...they give cheaper resorts...and make hundreds of promises...they are cheating everyone...they should be booked...
This is in ref to My Cust Id [protected] Mr. Sujit Goyal.
Would like to Know the Validity For The Membership And also would like to know the detail Procedure to Book a vacation.
Pl. arrange a call back if possible as I cannot get thru your phone line since 2-3 days.
But NO ONE FROM RELIGARE HAS CONTACTED THEIR phone lines [protected] is Just Busy 24 x7 and [protected] is 24x7 ringing .We should all file a case againgt these fraud company
Would like to Know the Validity For The Membership And also would like to know the detail Procedure to Book a vacation.
Pl. arrange a call back if possible as I cannot get thru your phone line since 2-3 days.
But NO ONE FROM RELIGARE HAS CONTACTED THEIR phone lines [protected] is Just Busy 24 x7 and [protected] is 24x7 ringing .We should all file a case againgt these fraud company
Hi All,
As a part of the referral scheme 1touch solutions Religare had declared gifts like Home theater and lap tops on referring 15 people for the scheme offer of 'a vacation trip to any where in this world in there resorts in just Rs 7000/- only.'
I did refer all my friends and relatives for this scheme. Now I need to know the number of people that I had referred and wish to redeem my gift. For this I repeatedly tried to contact the call center but the number is busy most of the time. Its been 2 months and I did manage to talk to the call center person 4 times but till now we haven't received any response from the company.
Here are my details
Name: Nirav H Gala
Phone: [protected]
We are in a big trouble as we ourselves have also bought this scheme and now these guys dont seem to be responding. Am totally freeked by the service and behavior.
Please help or return back my money.
Nirav Gala
As a part of the referral scheme 1touch solutions Religare had declared gifts like Home theater and lap tops on referring 15 people for the scheme offer of 'a vacation trip to any where in this world in there resorts in just Rs 7000/- only.'
I did refer all my friends and relatives for this scheme. Now I need to know the number of people that I had referred and wish to redeem my gift. For this I repeatedly tried to contact the call center but the number is busy most of the time. Its been 2 months and I did manage to talk to the call center person 4 times but till now we haven't received any response from the company.
Here are my details
Name: Nirav H Gala
Phone: [protected]
We are in a big trouble as we ourselves have also bought this scheme and now these guys dont seem to be responding. Am totally freeked by the service and behavior.
Please help or return back my money.
Nirav Gala
what legal course can be taken against this fraud company? I too have paid all the amount through phone and Rs.750 in Nov last and they are yet to respond to me .
I will land up at their office in case they cheat and would damage beyond their imagination.
I will land up at their office in case they cheat and would damage beyond their imagination.
Hello
Could anyone advise as to how to get the money back as I too have booked for the travel and paid 7000+ 750 for the same and Iam yet to get any confirmation or call from their end.Why are they keeping the phone busy all the time.
alok
Could anyone advise as to how to get the money back as I too have booked for the travel and paid 7000+ 750 for the same and Iam yet to get any confirmation or call from their end.Why are they keeping the phone busy all the time.
alok
call at these numbers and try
Ravi Vasishth: [protected]
Nishit Arora: [protected]
I had to spend INR 500 on phone calls to these unprofessional guys...to get my voucher
Ravi Vasishth: [protected]
Nishit Arora: [protected]
I had to spend INR 500 on phone calls to these unprofessional guys...to get my voucher
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