Religare One Touch Solutions — Tour Package for 8D/7N

Address:

Mumbai City, Maharashtra

I had booked a package from Religare One Touch Solutions in the month of Oct 2010 for travelling at Munnar in the month of Jan 2011. As per their terms and conditons, I booked my tour before 3 Months from the date of my travel. But after sending 100 mails and calling them for not less than 100 times, they informed that Munnar is full for the month of Jan 11. And they assured me that they will book Ayur County at Munnar. But after some days they told that Ayur County is full and there is no availablity of single room in the hotel. Then I personally made a call to Ayur County without telling them that I have booked the package from Religare. Ayur County people gave me room for the same date I was demanding. So if Religare team is reading this complaint then please provide me the clarification of the complaint. Also inform me regarding last date of my package. I want to book my travel for the month of Sept 2011. Will they able to provide me the package. Or else they will provide another reason for not booking of my travel