[Resolved] Religare One Touch Solutions — Bad experience Holiday offered by Religare OTS

 
11 Reviews
Delhi, India
 swami79
I am also suffering from the same problem as many other persons who have posted complaints abut Religare One Touch Solutions. Instead of Solutions I will say Many Problems Company. I was definitely not expecting this from company like Religare.

I had booked this package in the month of August 2010 after brief given by Mr.Vishal
(Reilgare Staff) about the package after paying 7000 INR by Credit card. I easily got convinced as the offer came from reputed company like Religare. I kept all the forms and kit as it is thinking that I will avail this offer in the month of Feb 2011 as I can get holidays for 7 days & everything can be planed.
As mentioned in the booklet I have sent a required document set (which includes complete filled Booking voucher code request form, resort locations, Personal Identification proofs, DD of 750 INR) to OTS, Noida on 30 /12/2010 by courier.
and confirmation is also given by OTS team about receipt of the same.

Now I am facing following problems

1) I am not able to talk with customer service team as no one is picking up the phone or the call goes in voice mail… Busy lines all the times…I try calling on number mentioned on the booking form i.e.[protected], one other number is [protected] & [protected].

2) The preferred locations given by me are not available as per OTS team all though I am asking them for Feb end / March booking.

3) The alternative locations which OTS is providing are not very good quality hotels & these are not mentioned in their list which was provided to me at the time of booking.

I feel very bad about overall experience given by OTS team. Because I have booked my flight tickets & planned everything as per my busy work schedule.

Kindly ask Religare OTS to give me my desired resorts locations as mentioned.

Thank you..!
Complaint marked as Resolved Feb 8, 2017
Verified Support
Religare Enterprises Customer Care's response, Feb 24, 2011
Dear Swami,

We hope your case is addressed and resolved. Please confirm.

For further assistance, you can write to us at [protected]@religareonline.com

Regards,
Team Religare
Complaint comments  10 Comments     Updated: Share0Tweet0

Comments

yes, very ture ..same happed with me as well ...

Religare One Touch Solutions — Religare one touch solutions

My membership ID is [protected].

I am also suffering from the same problem as many other persons who have posted complaints abut Religare One Touch Solutions. Instead of Solutions I will say Many Problems Company. I was definitely not expecting this from company like Religare.

I had booked this package in the month of August 2010 after brief given by Mr.Vishal
(Reilgare Staff) about the package after paying 7000 INR by Credit card. I easily got convinced as the offer came from reputed company like Religare. I kept all the forms and kit as it is thinking that I will avail this offer in the month of Feb 2011 as I can get holidays for 7 days & everything can be planed.
As mentioned in the booklet I have sent a required document set (which includes complete filled Booking voucher code request form, resort locations, Personal Identification proofs, DD of 750 INR) to OTS, Noida on 30 /12/2010 by courier.
and confirmation is also given by OTS team about receipt of the same.

Now I am facing following problems

1) I am not able to talk with customer service team as no one is picking up the phone or the call goes in voice mail… Busy lines all the times…I try calling on number mentioned on the booking form i.e.[protected], one other number is [protected] & [protected].

2) The preferred locations given by me are not available as per OTS team all though I am asking them for Feb end / March booking.

3) The alternative locations which OTS is providing are not very good quality hotels & these are not mentioned in their list which was provided to me at the time of booking.

I feel very bad about overall experience given by OTS team. Because I have booked my flight tickets & planned everything as per my busy work schedule.

Kindly ask Religare OTS to give me my desired resorts locations as mentioned.
yes this the same that is happening to everyone...these frauds are showing a list of resorts that are alluring and then during booking...they make excuses and give cheaper resorts...they are cheating people
try these numbers:
Ravi Vasishth: [protected]
Nishit Arora: [protected]
what action could be taken once found such company has fooled people.Kindly let me know so that I too can lodge a complaint or take a legal course.
contact
Ravi Vasishth: [protected]
Nishit Arora: [protected]
I received a phone call on my mobile No.[protected] from the Executive of Religare offering a 8days/7nights holiday package for Rs.7, 000/- stating that it is a limited period promotional offer. Believing his words, paid Rs.7000/- through credit card. I received the holiday voucher and my ID is[protected]. I sent the filled in voucher along with DD for Rs.750/-. According to the letter I received from One touch solutions, they contact me regarding confirmation of the accommodation, but nobody has contacted me so far. Moreover, there is no response to the phone calls made to the phone No. mentioned in the voucher. Unless I get the confirmation, I can not make travel arrangements. OTS ask the customers to submit the voucher at least 30 to 45 days in advance. In the sameway even the customers need time to make travel arrangements. It is strange that the company people are not responding to the phone calls. My worry is increased after going through bitter experience of other customers

I paid the amount believing that Religare is a reputed company but never though that they are running a fraudulent business like this. Not responding to phone calls of the customers is the least thing expected from a reputed company. I hope Religare/OTS people will sortout the issue immediately without further delay.
even we faced the similar problems... i think every1 should go to consumer court n launch complain against these frauds...
The Religare = Third Class Company, they are making people "CHUTIYA" as they don't have any ways for earnings, so they are doing like this, the management and directors of the company are bloody "MADAR CHOD". My opinion to all the directors of Religare is to put their Mothers, Daughers and Sisters in the Business of Prostitution, they will defiantly ear more other than giving Holiday Package of Just Rs. 7000/-.

Anup

Religare office

sir mera nagda religare me account tha yaha se agent or office band ho gya hai mere pas relince power & punj loyyd k shre hai jo mujhe bechna hai ab me kaha se trading karu costmar id SL 11761 mo [protected] name sandeep lahri

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    Religare One Touch Solutions - Bad experience Holiday offered by Religare OTS