Religare One Touch Solutions — Fraud & Cheating

Address:

Uttar Pradesh

Mrs. Yashaswini Arvind Shukla- Booking ID id[protected] had taken the package from Religare One touch Solutions for Rs.7000/- in the month of April'2010 on the assurance that I can get booking at any point of time without any hassels . The excutive Mr. Vikas Jain was the person from whom I took the package and he gave me false assurances that I would be able to utilise my package anytime during the year.

I decided use my package for going to Shimla/Kulu-Manaili/Mount Abu. As per the Request form recieved from their end, I had given 2 different intervals with a gap of one week between two intervals and also 2 distinct date of intervals; i.e. on 12th Feb'10-18th Feb'10 and 3rd April'2011 -10th April'11 alongwith the Demand Draft of Rs.750/-. Thenafter, the first interval was rejected for the reason that atleast 1 month prior request to be given. However, the exceutive confirmed that I can easily get next interval slot i.e. between 3rd April'2011 -10th April'11 .

It is reallly shocking for me that I did not recieved any call from their end therafter and not any e-mail Communication. I tried to get in touch with these people by callling 100 times, but neither of their given nos. are woking and also coming busy most of the times. Even the latest chanaged no.[protected], 3397172 given by them is not working and despite writng them to get in touch, nobody called back instead sent mails by asking for the details which were already provided to them in request form, that too
after warning them that I will intiate action in consumer forum they started communication through e-mail.

5 days back they confrimed the place and resort which is available during the said interval, however again it seems that they are disappeared and not responding either on mail or not through telephone.

Now I am am literally fighting for my bookings, and not a single executive has reverted back to me or either mailed inpsite of our several mails due to which I am unable to book tickets of flights in advance and now the same would be expensive also.

Please do not take packages from these people as they are frauds. I would request Consumer grievences section to take strict action against this Religare one touch solutions, noida. strict action should be also taken on these execuitves who have duped us. I want my money back Rs.7000/-+Rs.750/-.

Your commitment stands more than money i.e. trust.Please punish these frauds

Mrs Yashaswini Shukla [protected]