[Resolved]  Religare One Touch Solutions/perfect Getaways — Mis-selling and fraud

Religare Travels in the garb of Perfect Getaways is just doing fraud by selling travel vacation schemes with wrong promises. I doubt they would be taking any customers now, as peopel would have seen numerous complaints on forums. I would strongly advise others from staying away from this company.

If anyone knows of a higher manager within company where complaint could be escalated do let me know. customer care as such is not at all helpful. I would just want my refund now.

I took package from them in Nov, 2010 and there were a lot of promises made.
1. Accommodation in 4-star properties
2. Take two packages and then able to take same holiday at same rate for next 15 years.
3. Take two packages and you can even have others use the voucher and not necessarily you only.
4. For 4 persons.

I have voucher ID[protected]

Well to start with written kit which came did not mention all these. I raised concern which wasn't tackled, although people on phone were willing to give all assurances, but not in writing. This interaction went for about 3 months after which I just gave up.

And now when I want to actual use the vouchers, here is the kind of replies I get, and note with not one bit of positive communication -

"form will only be accept once the form will found with the three different destination and three different date with the gap of days each and all the date must be under the expiry date of the package and date also have gap of 7 days from the date of expiry with the notice of 30 days."

"this offer is non transfer able, non cancel able, non extend able and non redeem able for cash" -> I have never seen so many non-s in one sentence before.

"this voucher has been registered under your name only hence booking will be confirmed under your name and during the vacation time your present must be required at the resort."

Thus I strongly advice people against this company Religare Travels as a whole.

Harjeet.