[Resolved]  Religare Securities — Unauthorized trading and Poor service

Address:East Delhi, Delhi

Hi,


I have an account (dk1953) in Religare, Jhandewalan Branch, Delhi. I would like to log a complaint that unauthorized trading has been made from my account on 28 Jan-2010. Which was never done by me.
My RM (Priyanka) called me on 25th Jan and created confusion and did trading from my account.
But I surprised when again I got a sms & confirmation call on 28th Jan that I have done trading from my account. Funny thing is that I was not done it even I did not receive any call before the trading. I declined it when I received the SMS same time I called Relegare and told that it is not done by me at all.
This is not only one case but several I have with Relegare.
This is totally fraud and cheating with customer. How can Relegare do trading without customer permission.
I called many times to Relegare branch (many time spoke to Mr. Atul) to refund the amount and remove the unauthorized trading from my account but always very poor response and came to know that the person has been left the company and we are not responsible for your deal which you did with that person who had left the company.
Finally I visited the branch and met with Branch Head Mr. Rohit Arora explained my issues. He assured me that he will take action. After some time he called me and told that your request is in process and you will get money back by 28th feb but when I called him after 28th he had also left the company. I was again on the same way ……………..
Now when I am calling branch no body helping me even treating very rudely. I am very frustrate and helpless. Please guide me how I can take a legal action against Relegare.


Regards
Dharmendra
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Aug 13, 2020
Complaint marked as Resolved 
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i had a avery third classe experience please send me complaint details
Dear Sir/Madam
We are from “Law Masters Consulting Pvt. Ltd.”, A company which is managed and run by professionals those has vast and rich knowledge as well as experience relating to “Capital Market”.
We deal in Capital Market Legal and compliance matters and advice our clients on various disputes emanate in Capital Market due to misconducts. We have nationwide network and work in different constituencies to serve our clients throughout India.
We have gone through your matter which has been posted by you at different forum. It is fact that 7 out of 10 clients are being cheated by some miscreant in the market and client due to lack of knowledge never take up his matter diligently through appropriate channel. Client suffer losses due to various misconducts in the market, that includes
1. Unauthorized Trading in client account.
2. Trading just to earn excessive commission and brokerage.
3. Trading in any particulars segments of capital market, in which the client has not sign the agreement.
4. Guarantee against the losses and assured return
5. Breach of Code of Conduct and good business practices which is ordered by Stock-Exchanges.
6. Any others types of discrepancies by the brokers or sub –brokers.
7. Miss appropriations of shares and other securities
You may contact us for free counseling and discuss your matter with our expert on the panel.
Thanking You.
With Regards
Team Law Masters
Mobile [protected]
Ph:[protected]
Email- [protected]@lawmasters.in
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