[Resolved]  Religare Securities Limited — TRADING PLATFORM RELATED

Address:

Ranchi, Jharkhand

HI
Myself, ishwar Kumar having an account with religare securities limited opened on 12/03/2011.
i am unable to login at religare online trading platform from 25/03/2011.when i contacted the branch they said they will resolve the problem within 10 min. but they didn't resolved it even after 3 hrs. when i contacted them again they told me to lodge a complain at [protected]@religare.com.i lodged the complaint they told me they will resolve my problem within 1 hr. but again the same thing.till know it has not been resolved on 29/03/2011.
i am completely fed up calling the branch and the customer care.when i said to the branch manager for resolving problem he is telling that its not done by me IT DEPT will resolve this you just use your CALL N TRADE service if you want to trade.
they claim there customer care no is toll free but its charging money even at a rate higher than normal call rate.
beside they made many false claims at the time of account opening.they told me that the brokerage charges will be 2.0 & 20 paisa but they are charging 2.5 & 25 paisa. beside they told me that they will give me a margin of 20 times which is even advertised on their website but they are providing only 6 times when contacted they said i[censored] want such facilities just deposit 50000 more bucks.
and their trading platform race pro is too slow and it logs off after every 10 mint. whenever you want to buy or sell you have to again login which takes almost 15 min. to load even at a broadband of 100 Mbps which just frustrate you along with loosing money and missing good opportunities.
i am thinking to go to consumer court for their false claims.

beside i suggest you people don't open account in religare. there service is very poor before opening account they will give promise you to give excellent service but just after the day u open your account they just forget who are you.