[Resolved] Religare — Taken Signature on the form by fraud means ot reliable vendorDid not return Rs 5000 which were given as refundable amount | |||
Religare commodities dealer told us that the amount that is taken by them at the time account opening as refundable. Now when I am closing the account they are saying that the amount was reversible against brokerage that means I would have to generate enough brokerage in order to refund the amount , that means I cant close the account and have to keep using it till one year forcefully and also after a year the amount 5000 Rs would get automatically lapsed. The Religare company is having such wrong policies as compared to other commodity vendors and they are adamant about that by giving an argument that they gave a verification call in which it was told that the amount was reversible against brokerage but did not tell us the exact meaning of that as it never happens like that in the market and by other companies. This is a total breakage of trust that is there between customer and the company representative. They also do not train their representatives and they give the customers wrong information in order to earn money . Was this information helpful? | |||
Feb 2, 2017 Complaint marked as Resolved Verified Support Sep 15, 2011 Religare Enterprises Customer Care's response Dear Sir, We would like to inform you that your matter has been duly addressed and adequately replied via email dated 14.09.11 at our end. For any further assistance, you are requested to mail us at [protected]@religareonline.com or speak with us on the Client Services helpline number[protected] in order to help us serve you in the best possible way. We assure you of a diligent service at all times. Regards, Religare Relationship Team | |||
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