[Resolved] Religare/1Touchsolutions Private Limited — Wrong Representation | |||
I was offerred a package by religare/1 touch solutions Private Limited wherein he had represented that i will get 7 days stay in next one year in any of their affiliated hotels. The sales man told me that i will have to just give my form in 1 month month advance with the destination i wanted to travel. However, now i realise that you need to provide three dates of travel, three different locations, etc. I tried to contact their office but no one picks the phone at their numbers. Further, when i contacted the salesman, he informed me that he has left the job and will not be able to help. Now on reading the terms and conditions, i understand that i dont provide three locations, with three different travel dates, my form would be rejcted. I want to travel to dubai on a particular date, but i cant submit the form since the same would be rejected. These guys are cheaters who have cheated various customers with wrong representation while selling their product. I would like to have a revert from their end and let me avail my holiday option. Nishit - [protected] Was this information helpful? | |||
Feb 5, 2017 Complaint marked as Resolved Verified Support Jul 27, 2011 Religare Enterprises Customer Care's response Dear SagarWe hope our representative is in touch with you over the matter and is able to address your concern. For further assistance, please get in touch with us at [protected]@religareonline.com Regards, Team Religare | |||
2 Comments | |||
Comments
Pursuant to my compliant they have just forwarded me the rules and regulations, without proivding with the clarifications on why they misrepresented while selling the package
Reply
Hi,
I have booked with booking id: [protected]. They promised me holidays for 4 but then gave only for 2 for treasure island lonavla. Just 2 days before the booking they say there is some problem in the resort and my booking cannot be processed.
Now they are not picking up the call nor giving call back on [protected] / [protected] and my booking is under threat. I request you to give us the refund.
I have booked with booking id: [protected]. They promised me holidays for 4 but then gave only for 2 for treasure island lonavla. Just 2 days before the booking they say there is some problem in the resort and my booking cannot be processed.
Now they are not picking up the call nor giving call back on [protected] / [protected] and my booking is under threat. I request you to give us the refund.
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