[Resolved]  Religare/one Touch Solutions/holiday Package — Fraud scheme

Address:Mumbai City, Maharashtra

Dear Sir,
I had received an email from '[protected]@1touchsolutions.com' offering an attractive holiday package of 7 nights and 8 days at designated places anywhere in the world for just INR 7750/- for four adult persons. Even the website of Religare had demonstrated this package. They have taken the payment through credit card IVR Atom process and only office they have for holiday package is in NOIDA.But now the organization is refusing to book resort named in the list sighting reasons that reservation is not available. Their land line nos are constantly busy and hence never reachable. And after multiple request also they are not having any telephonic conversation and communication is only through emails. Even if after submitting required documents well in advance (3 months) of traveling, I get revert only after one month from submitting documents that reservation is not available. I believe that entire process by Religare is carefully thought and calibrated to cheat customers. Kindly address the issue.Following are the important details:

Website: www.religareonline.com
emailids of religare customer services:[protected]@1touchsolutions.com
Name of the Organisation: Religare collaboration with Perfect Gateways
Phone Nos: +[protected]/+[protected]Alt)
Address:One Touch Solutions Pvt Ltd, 129G/15 NSEZ Phase II,Noida – 201305,Uttar Pradesh,India
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2017
Complaint marked as Resolved 
Verified Support
May 03, 2011
Religare Enterprises Customer Care's response
Dear Sir,

Please write to us at [protected]@religareonline.com mentioning your concern and contact detail. Our representative will get in touch with you and assist you with your concern.

Regards,
Team Religare
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Religare Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    488
    Pending
    0
    Resolved
    372
    Religare Enterprises Phone
    +91 12 0339 1000
    Religare Enterprises Address
    2nd Floor, Rajlok Building, 24, Nehru Place, New Delhi, Delhi, India - 110019
    View all Religare Enterprises contact information