[Resolved]  Revathi Gas Agency, Chennai / Indane Gas — Gas delivery boys asking more amount per cylinder

Hello,

When delivering the gas cylinder, the delivery boys are asking for tips Rs.30 more than what is wriiten on the bill. If not given, they are shouting in front of the house. I took this complaint to the gas agency (Revathi Gas Agency,Medavakkam,Chennai) many times. However there is no change with the boys. The agency people are not taking actions on this and this keeps continue. Done the Complaint on this in the many places. But there is no action from that side also. Middle class family like me are sufferrring a lot because of this. Already we pay more on the gas cylinder and have to pay this amount also.

Kindly take some action on all the gas agencies against this TIPS issue. This will help the public very happy

Thanks
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Aug 13, 2020
Complaint marked as Resolved 
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Indane Gas ,not delivering after 15days. — Gas are not delivery after 17 days and charging EXTRA AMOUNT

Hello sir,
we are using u r gas since 15 year. our all family member and my releative also using indiane gas u r distributor aghapura.jyothi enterprises.
my connectionno.is 10221, on the name of sanjay singh.

sir im book my gas on 20th of november today is 5 december.alredy
it will take 16 days.
sir this are every month is the same issue there . in distributor office.
they people are not lifting the phone. when we go to book the gas,
response this very poor.
and there gas delivery man change per cuctomer to Rs.320/- every
home. we r alredy complaint to u r distribtor but there are no chenges.
now we are very very tried with u r distributor.
i my resquesting you to please do some thing .
sanjay singh
ph.no.[protected]

REVATHY INDANE GAS AGENCY — Cylinder not supplied

Sir,
Customer No. 30925
Name: S.Nalayani


Revathy Indane Gas Agency,
Medavakkam,
Chennai - 600100

We have booked for a cylinder on 26/02/2010. We got a reply that cylinder will be supplied in 10 days. But it is not supplied yet. When we called them several times for the past 10 days, we got the same reply as " cylinder will come today". But we didn't get it yet now.

Please take necessary steps.
Severe Action to be taken Immediately:

Yes the complaints by the consumers on "Revathi Gas Agency"are 100% true and I understood this When ispoke to one of the representative staff of that agency. I said that i'm new to this location and would require a gas connection desperately. The response was surprising. They are asking to call them after 15 days to say if they would be able to supply or not and disconnected the call without any notice.

Requirement of gas connection is very essential. Since I think that this is the only gas agency in this area, the atrocities are unbearable. Someone should take efforts immediately to deal with this people and save the consumers from further sufferings.
Also they are selling gas cylinders in black for more price.They are delivering the refills to consumers after 20 days only. They are delivering gas cylinders without slip.please take necessary actions as soon as possible.
I too agree with this Agency. i got a new connection and i said i don't want any Stove. and for that they asked me to pay RS. 250 and after that there is no response. they are telling wait for 30 more days. Some one please let us know what need to do for this?
Dear Sir/Madam,

I am booked for new gas connection in Revathy Gas Agency in the month of April 5, on that time they told that we will get back you for new connection with in the month. But till now no proper response from them, if I asking them about it means they telling we are not giving new connections in this time, and they asking me to wait again one more month also. But I am waiting more than 2 months. But I heard that they selling the gas in block...kindly inform me what I have to do further.Please take a necessary action against them. We are struggling for gas in last 3 months with our small kids.

Thank you
jk
Hi Sir
This is to register a complite regarding the RAVATHI agency which is located near by pallikarunai chennai

The WORST customer experiance they dont know how to react to a humanbeing]
They think they can talk whatever they want
I am trying to change my connection from coimbatore to chennai which is under my fathers name
who is running in 60's and totally sick he needs to come all the way from coimbatore to chennai since they are asking for a signature
i made him to come hear twice but they are asking us to come tomorrow, tomorrow, tomorrow
if you ask them twice a day they are disconnecting the line
so please take a needful steps to prvent the cutomers

RICHARD RUBAN
[protected]Please call me so i can give you additional info)
Visit IOC website and send a complaint mail to the director(LPG) Chennai area.
You will get prompt response
Indane Gas -Sri Revathi Gas Agency, Medavakkam is the most WORST in terms of customer service. We have been using Indane for more than 25 years in various parts of Chennai like Adyar, Mylapore, Thiruvanmiyur etc. None of the Gas agency was like this Sri Revathi Gas Agency.

Leave alone new gas connection, once you get the connection also, even to get a refill they make you call 100 times and they dont send the gas cylinders promptly.

May times we have suffered with empty cylinders.

Each time you call them, their number is always busy. after 2 to 3 days of repeated trying I once got ring but they did not pick. I went to office and was shocked to see them putting all phone receivers down to avoid phone calls. We cannot go to their office everytime for cylinder refills right.

WORST service ever by Indane agency.

these are their numbers and some action needs to be taken against them.

22772415
22771800
22771801
22771802
Yes, the Revathy Gas agency response is very very poor.
while calling for the cylinder booking, we won't get the phone connection easilly. always the lines will be busy. we think they will keep down the phone receivers. After more trying, the representatives response is very bad. they will say simply 35days, 40 days for the delivery. then we ask anything, they won't hear our words. they are disconnecting the line.

Neccessary action is required for these irresponsible activities. our 2 cylinders were finished. eventhough we haven't receive the cylinder. It is only happenning every time.
I just got a new Indane gas connection through Revathy Indane Gas Agency, Medavakkam. In the agency it is written that you dont have to take the gas stove along with the gas connection. I have a gas stove which meets the requirements set by Indian Oil Corporation (IOC). I told them that i have a gas stove and would not like to buy one more. They said that it is mandatory to buy the gas stove along with the new connection and asking me totally Rs 4500 for one cylinder connection. When i look in IOC website it says that it is not mandatory to by gas stove. There should be some action against them and Please let me know what to do? if i pay the amount only i will get connection seems...

Thanks
Thilipan
Poor response when we call Only response is customer is busy call after some time throughout the day for 19/4 /2011 tilll now! Better to open another distributor for this region so that there is no monopoly in this business


lellapalli
how to book a refill from revathy which gives a subscriber busy recorded voice the whole day!
solution is to book refills through indane no [protected] and not the above revathy gas nos. the recorded message is wrong it shoud have been changed to give this no to the customers instead of saying subscriber is busy try after some time throughout the day this is a wrong message and deficiency of service

kishore
Revathi Gas Agency, Medavakkam, Chennai is WORST service
Sir,

Sri Revathi Gas Agency supplies Gas cylinder to me for the past few years. I booked the cylinder in the last week of May and I have also received a sms from Indane on 26.05.11 stating that my cylinder would be delivered shortly. They have also mentioned the cash memo number in their sms. But till today (12.06.11), I have not received my cylinder. I approached them directly on 2 occassions. On both the occassions they made a note of my customer number in their note book and confirmed that the cylinder would be delivered on the same day. But they have not supplied the cylinder to me. On most of the occassions when i try to call them up their number is engaged. Occassionally when they attend the phone they are making a casual reply that there is no current or it will be delivered.

Kindly take necessary action against Indane Gas -Sri Revathi Gas Agency, Medavakkam for the benefit of sufferers like me.

Samuel
[protected]

Jaya Gas Agency — About delivery boys

The delivery boys who delivers the gas cylinder commits 21 as their delivery charge. Is it true to pay Rs. 21 as the delivery charge. The price of the gas cylinder is Rs.393.50. They are asking Rs.415. Other wise they will get back the cylinder.
Customer No. 42682
Name: C. Prakash

Revathy Indane Gas Agency,
Medavakkam,
Chennai - 600100
Cylinder not supplied to me, Please take necessary steps.

C. Prakash
Yes, whatever complaints made here is true. Delivery of cylinder is delayed abnormally to an extent of 35 to 40 days whereas other areas in chennai get cylinders delivered within 15 to 20 days. This is not at 1 instance. Every time we book, it gets delayed. I dont know why there can be a delay after we get a sms on cash memo generated. Which means something is going on in between the gap. Also as mentioned by other people, delivery boys take 40Rs more than actual cylinder rate. When we approach the agency people directly, they behave very harshly. Some action needs to be taken immediately.

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