| Address: | Hyderabad, Andhra Pradesh |
Dear Sirs,
I am a regular customer for the last one decade. On[protected] I gave my car (Zen Estilo VXI- AP 09 BM8835 for repairs under insurance claim wide job card no. JC10002686. I have also requested for rectification of remote lock key which is not working, to tighten the antenna and to do some small touch-up paint to the bumper as the same paint is being used for painting the damaged portion. I was told that I should buy new lock and antenna. Regarding the painting of patches they painted some odd paint with manual brush staing that it is not possible to spray paint the patches as it is matalic. To my surprise they did spray paint for the porion of the car body and the bumper under insurance claim. How is it possible ? I would also like to stae that the inside right bottom corner of front right door is rusting at the water outlet hole. I asked the service center to look into that as to why it happening and do a permanent solution. They ony did a touch-up work with paint stating that it will not recur in future. I am having my own doubts since they papplied paint only outside whereas the problem started from inside.
Though there are better offers like free wheel alingment & balancing, car wash, wax polish etc on servicing cost of Rs. 1000/- I still aptronise Maruthi Service Centers. If Iam served like above will it justify coming to you infuture. Kindly revert back on this.
With Regards
P C Reddy Was this information helpful? | 
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