I have been using the debit card provided to me on my account from Royal bank of Scotland for payment of goods and services at various locations. The idea o[censored]sing the debit card has primarily been to avoid carrying cash. However i find that for transactions in many of the outlets, the bank has been debiting an additional Rs. 50 per transaction. On asking the bank through their helpline, a simple reply has been given stating that this is the charge levied by the outlet and nothing to do with them.
If i have executed a transaction, and signed on a transaction slip indicating the total cost, how can there be an agreement between the bank and the outlet to debit an additional charge on my account without any intimation to me.
I find this transaction totally unacceptable and would like a refund on the total amount debited to me on transactions on my account. Was this information helpful? |
Post your Comment