Royal Bank Of Scotland Complaints & Reviews

Please guide me
RBS is charging first for FRC which is 175000
And now they are asking for Cost of Transfer
This is from Delhi Customs
Please direct me if fake or real

4114They asked me to pay $300.00 I have $2, 500, 000 is this real I have bank info and my account number is7817what is my transfer charge pin is it fraud or is it real 4840

I Umeshbhai Navinbhai Patel for sell my one kidney thru max hospital doctor Sanjay Kumar.

I have paid Nkf registration fee I am registered kidney donor I have sell my one kidney of rs. 5 crore Indian rupees.

Therefore half amount of rs. 2 crore credit in my savings account on today but I got a message from doctor for deposit rs. 45, 500 for COT charges you have to pay then after credit in my account.

THIS MASSAGE IS TRUE OR FAKE

Respected Sir,
wef the below email received " Mrs. Jennifier James/ UK Representative Senior office, RBI New Delhi Branch India" regarding Lottery fund transfer to my Indian Bank Account with immediate effect, I Just want your kind notice regarding the same with all documents of Lottery fund recd to me for reference along with my Bank KYC details.
Sir I know very well about online scams & aware myself from the same. Please help me about the same matter. If it is true, so pls help to transfer to my given below account otherwise take a serious action against this kind of Scammess who has cheated the people.

Received email with concern details to be attached for your kind concern

Beneficiary Full Name :- Sunilkumar Dinkar Ugale
Beneficiary Fathers Name : :- Dinkar Ugale
Beneficiary Mothers Name :- Sudha Ugale
Beneficiary Country :- India
Beneficiary Full Address :- 1289, Dungri Faliyu, Alipore, Tal. Chikhali, Dist. Navsari, Gujarat- 396409, India
Beneficiary State :- Gujarat
Beneficiary City :- Chikhali, Navsari
Beneficiary Age :- 42 Years
Beneficiary Sex :- Male
Beneficiary Occupations :- Private Service
Beneficiary Position at Workinf Place :- Manager
Beneficiary Home Phone Number :- +91 [protected]
Beneficiary Office Phone Number :- +91 [protected]
Beneficiary Personal Phone Number :- +91 [protected]
Beneficiary Winning Email :- sunilkumar.[protected]@gmail.com
Beneficiary Winning Amount USD :- $ 2 Million Dollars
Beneficiary Winning Amount INR :- Rs 14 Crore 50 Lakh India Rupees
Beneficiary Winning Payment Code :[protected]A14-C4861
Beneficiary Bank Account Name :- Sunilkumar Dinkar Ugale
Beneficiary Bank Account Number :- [protected]
Beneficiary Bank IFSC No :- SBIN0000546
Beneficiary Bank Name :- State Bank of India
Beneficiary Bank Branch :- Chikhali
Beneficiary Bank Address :- Bazar Road, Chikhali, Tal. Chikhali, Dist. Navsari, Gujarat
Beneficiary PAN NO :- ABDPU6424E

Beneficiary Photo COPY :- To be Attached
Beneficiary Photo ID CARD COPY :- Aadhar No.[protected]
Beneficiary International PASSPORT COPY :- U3811481

Thanks & Regards!

Sunilkumar Ugale,

Mob. [protected]
email :- sunilkumar.[protected]@gmail.com
nitaenterprises.[protected]@hotmail.com

The Received email 👇👇👇👇👇👇👇👇👇
[protected] Forwarded message[protected]
From: MRS JENNIFER JAMES.
Date: Mon, Apr 12, 2021 at 12:58 PM
Subject: Dear Beneficiary. ( YOUR FUND TRANSFER FINAL PAYMENT DETAILS ) RS 14 CRORE 50 LAKH INDIA RUPEES ).
To: sunilkumar Dinkar Ugale

RBI Reserve Bank of India New Delhi
Address: 6, SANSAD MARG JANPATH,
NEW DELHI, H.O. 110001-NEW DELHI.
MONEY TRANSFER DEPARTMENT.
THESE ARE ( Your Winning Compensation Official Code:[protected]A14-C4861) Please do not show any this CODES for security reasons and to avoid DOUBLE Claim and also avoid WRONG PAYMENT )

Dear Beneficiary. ( YOUR FUND TRANSFER FINAL PAYMENT DETAILS ) RS 14 CRORE 50 LAKH INDIA RUPEES ).

GOOD MORNING, Thanks for your Email: I am MRS JENNIFER JAMES the UK LOTTERY COMPANY Special Senior Officer in charge of your Payment Today, This is to inform you that your Compensation Winning Prize of $2, 000, 000.00 USD (Two Million United State Dollars ) Equivalent to India Rupees of ( RS 14 Crore 50 Lakh India Rupees ) is ready and waiting to be transfer into your Bank Account Today, This is to inform you that you are in contact the RIGHT PAYMENT OFFICE, We are very happily to inform you that you are in the RIGHTFUL PLACE to collect your COMPENSATION WINNING PRIZE OF $2, 000, 000.00 USD (Two Million United State Dollars ) Equivalent to India Rupees of ( RS 14 Crore 50 Lakh India Rupees ) The RBI FUND TRANSFER DEPARTMENT pleased to inform you that your Compensation Winning Prize of Rs 14 Crore 50 Lakh Rupees Deposited here in RBI Reserve Bank of India is ready to be transfer into your Bank Account Today 100% GUARANTEE.

PLEASE TO AVOID WRONG PAYMENT AND TO AVOID TRANSFERRING THE MONEY TO WRONG BANK ACCOUNT: The RBI Reserve Bank of India advise you to RECONFIRM your BANK ACCOUNT DETAILS again and return back to us immediately to enable us and empower us to Transfer your COMPENSATION Winning prize of $2, 000, 000.00 USD (Two Million United State Dollars ) Equivalent to India Rupees of ( RS 14 Crore 50 Lakh India Rupees ) The RBI FUND TRANSFER DEPARTMENT pleased to inform you that your Compensation Winning Prize of Rs 14 Crore 50 Lakh Rupees to your Bank Account Today.

TO AVOID WRONG PAYMENT : THE RBI RESERVE BANK OF INDIA ADVISE YOU TO FILL AND RETURN BACK TO US IMMEDIATELY FOR QUICK AND FASTER AND IMMEDIATELY TRANSFER OF YOUR COMPENSATION WINNING PRIZE TO YOUR BANK ACCOUNT TODAY.

12 Attachments

Sir I win 80000.sir this message true ar fals???tell pay 22400 . please tell me

Respected sir I kindly Requesting Please read the below trial mail and guide me about this mail. Actually i have already deposit Rs.4, 12, 950/- towards Customs Fees into the account of Temsuenla Jamie, and Tonia Teishan the Customs Broker to his Federal Bank and UCO Bank Account no. at New Delhi. but now they are demanding first time 48500/-, 78000/- for Use Id and Password, Rs. 99, 450 for Authentication Code, 1, 37, 000 for C.O.T. CODE (cost of transfer code) for complete my transfer money, and TAX Code for 59, 000 User Id Active for 69000 Royal Bank Of Scotland, 24/7 International Online Banking Service, International Remittance Department, Financial Regulation and Inclusion, Our ref: RBS/[protected]/398 Hansalaya Building, 7 A, 15, Barakhamba Rd, Barakhamba, New Delhi, Delhi 110001. Your ref...rbi/0153/del90394 Payment file: RBI/Ben/012.[protected]. I kindly requesting you sir please refund my amount. I was die situation total money is not me.

I asked for a help from my facebook friend who lives in UK for sending some fees for my sons further education he sent me a mail id [protected]@gmail.com which said that my online fund transfer has been initiated. Then comes another mail which says my userid and password with a link directing to a fake webpage looking very similar to official site of royal bank of scotland login page. then i logged into it and found my account created with owner name and showing credited amount of 13, 56, 000 INR almost equal to 15000 pounds. i was told to transfer this amount to my personal bank account and completing process i was asked COT code which cancelled my transfer. I further mailed bank officials regarding this COT they said that i need to pay for this Cost Of Transfer for conversion of Pounds to Indian Rupee. I asked where i need to pay this they sent me an account number of some PREETY SHAIZA with account number :-[protected]. IFSE code:- SBIN000022. State Bank Of India.
I being updated with news of these con people i haven't transferred 63850INR as asked by them i am here to help u guys this is all fake stuff and also don't trust anyone from facebook also because there are may con people who can cheat u like this. I would like to reveal that guys identity as PHILIP HAYMES. his contact number is +[protected].
and also there was an Indian Bank officer of this Royal Bank Of Scotland who called me as Mr. R L Das who asked for confirmation of this online transfer i would also like to share his number +91 [protected].

[protected]@offshorerbos.com. Is the email account is royal bank of scotland's? Because with this email account i received an email that in that bank i have a fund of £450000gb pounds. And my account number is [acbk-temp/acc...] my name is shaikh ikhtekharul islam. And i wanted to transfer that fund in my local bank account. Is that email was authentic? Plz information me at my email: [protected]@gmail.com.

I met a person in Facebook and told me I will transfer 25000 pounds to your account.

Barclay bank UK Mr Mr. Tushar Morzaria mail saying that we will transfer money but pay 32000 thousand and I paid later asked 75000 thousand for FAC code ;I paid later asked for EFT code I paid

then Royal bank of Scotland India from Delhi MRS GRACE KUSHIE asked me to pay for TAX CODE;IMF CODE .All together paid 2 lacs but money has not transfer

They are frauds

Mr. Tushar Morzaria (Group Finance Director)
Director, Int'l Remittance Dept,
The Barclay’s Bank Plc ® OnlineTel: [protected]
Fax [protected]
Email: online_t.[protected]@mit.tc

RE: WELCOME TO ROYAL BANK OF SCOTLAND (FOREIGN TRANSFER UNIT)‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏
1 message
________________________________________
ROYAL BANK OF SCOTLAND Tue, Apr 22, 2014 at 10:18 AM
To: "pkray.[protected]@gmail.com"

The Royal Bank Of Scotland
The Royal Bank of Scotland N.V.
Hansalaya Building, 15 Barakhamba Road,
New Delhi 110 001,
FROM THE MANAGER OF THE OVERSEAS PAYMENT DIVISION AND FOREIGNERS RELATIONS DEPARTMENT (FRD)

Kind Attention:Mr.Prabhat Kumar Ray

We want to use this opportunity to inform you that all formality has been done and your bank account with us has been active as you can see on the following information on how to log in into your bank account and make the transfer to any bank account of your choice. All you have to do is to note down your account number and your Pin which is your access to log in into your online bank account.

ACCOUNT NUMBER:[protected]
ACCOUNT TYPE: ON-LINE TRANSFER
ACCOUNT NAME: MR.PRABHAT KUMAR RAY

Online Banking Log in Access click on this sit to log in: www.rbintcb.org/unkg/

ACCOUNT NUMBER: [protected]
PIN NO:5913

On your account page, you have to immediately transfer your total funds to your local account.look into your account web page and click on the Customer Log in, put the account number and pin on the space provided for it and click on log in, Fill in YOUR PERSONAL ACCOUNT DETAILS, as required where you want your funds to be credited and * Click on TRANSFER NOW to initiate transfer immediately.

Thank you for banking with us.

Head of Customer Care Department
Royal Bank of Scotland

***
Royal Bank of Scotland
made the following annotations[protected] The information contained and transmitted by this E-mail is proprietary to RBS and/or its customer (s) and is intended for use only by the individual (s) or entity (ies)to whom it is addressed, and may contain privileged or confidential information. If this is a forwarded message then its content may not have been sent with the authority of RBS. Consequently, RBS shall not be liable for any mail (s) sent without due authorization or through unauthorized access. If you are not the intended recipient, an agent of this intended recipient or a person responsible for delivering the information to the named recipient, you are hereby notified that any use, distribution, transmission, printing, copying or dissemination of this***

RE: ROYAL BANK OF SCOTLAND /REQUIREMENT FOR C.O.T CODE
3 messages
________________________________________
ROYAL BANK OF SCOTLAND Tue, Apr 22, 2014 at 11:05 AM
To: Prabhat Ray

The Royal Bank Of Scotland
The Royal Bank of Scotland N.V.
Hansalaya Building, 15 Barakhamba Road,
New Delhi 110 001,
FROM THE MANAGER OF THE OVERSEAS PAYMENT DIVISION AND FOREIGNERS RELATIONS DEPARTMENT (FRD)

Kind Attention: Mr.Prabhat Kumar Ray

Welcome to Royal Bank e-mail services, you are currently in contact with online international remittance department (Private Banking Section).We wish to inform your person that you tried to make remittance/transfer But your operations/ transfer was automatically stop as you are required to provide C.O.T code number; this is called Minimum cost of transfer different/Digital signature code of transfer.

All deposit funds in Private banking /online account has a C.O.T code to enable effect transfer and carry out of the banking services that may be demand by customers, to enable us obtain the code for easy transfer/transaction the Minimum cost of transfer different/Digital signature code of transfer must be process.

We hereby bring to your notice that we received a telex notification from our system that your person must make 0.1% of your total sum in question as charges for the processing/procurement of the said code, as this will enable Central Bank issued an approval for the C.O.T CODE number for the disbursement of your funds to any of your designated account through our online banking facilities.

Furthermore, you are therefore obliged to remits payment of 0.1% of the total sum in questions ( $400, 000 ) being for the administrative/procurement Services, our respect following the fact that we do not reserve to make any form of deduction or tampering with the fund as a regard to the insurance bond policy acting on your funds.0.1% of 400, 000 USD IN INDIA RUPEES = Rs.25, 000.00
TWENTY FIVE THOUSAND INDIAN RUPEES.

There also a Fidelity Bonds & Surety Bonds covering all funds unclaimed with us. This is agreement reach by the corresponding bank and we, funds may be covered by what's called a banker's blanket bond, which is a multi-purpose insurance policy a bank purchases to protect itself from embezzlement and other causes of disappearing funds. The banker's blanket bond ensures that customers' funds are protected under those circumstances. You have to make the payment to our brokers account in your country or through your account officer to enable us proceed.

Upon this regards and confirmation of this payment been made and properly endorsed by brokers, we shall however expedite action to effect process and obtain the C.O.T code immediately and appropriately.

Best wishes and thanking you for your a foreseen co-operation. We the management staff of the Royal Bank of Scotland wish to apologies for the inconveniences it might cause you.Below is the account details for payment:

Bank Name:State Bank of India
A/c Name:S.Alem
A/c no:[protected]
Branch:New Delhi
Amount:Rs.25, 000/

Your handling of this matter with utmost urgency will be highly appreciated and we thank you for Banking with us.Send us the scan copy of the pay slip once you make the payment.

N.B:You have 24hrs to make the payment.

Head of Foreign Remittance Department
Royal Bank Of Scotland

________________________________________
Prabhat Ray Tue, Apr 22, 2014 at 1:17 PM
To: ROYAL BANK OF SCOTLAND

00p.jpg
Dear Sir
Please send me COT Code as early possible.
I want to complete my transfer now.
San copy attached.
Thanks
Sincerely,
Prabhat Kumar Ray
West Bengal, Arambagh, Hooghly
[Quoted text hidden]

RE: C.O.T CODE‏‏‏
2 messages
________________________________________
ROYAL BANK OF SCOTLAND Tue, Apr 22, 2014 at 1:48 PM
To: "pkray.[protected]@gmail.com"

The Royal Bank Of Scotland
The Royal Bank of Scotland N.V.
Hansalaya Building, 15 Barakhamba Road,
New Delhi 110 001,
FROM THE MANAGER OF THE OVERSEAS PAYMENT DIVISION AND FOREIGNERS RELATIONS DEPARTMENT (FRD)

Kind Attention: Mr.Prabhat Kumar Ray

Welcome to Royal Bank e-mail services, we are in receipt of your payment, kindly find below the cost of transfer code(C.O.T CODE)to proceed with your transfer.Do not hesitate to write or call us once your

transfer is done or if any problem arises during the transfer, kindly email us.

C.O.T CODE= 8768009

Head of Foreign Remittance Department
Royal Bank Of Scotland

RE: ===TAX Code Application Procedure===‏‏
1 message
________________________________________
ROYAL BANK OF SCOTLAND Tue, Apr 22, 2014 at 3:29 PM
To: Prabhat Ray

The Royal Bank Of Scotland
The Royal Bank of Scotland N.V.
Hansalaya Building, 15 Barakhamba Road,
New Delhi 110 001,
FROM THE MANAGER OF THE OVERSEAS PAYMENT DIVISION AND FOREIGNERS RELATIONS DEPARTMENT (FRD)

Attn: Mr.Prabhat Kumar Ray

We wish to inform your person that you tried to make remittance/transfer to your bank account But your operations/ transfer was automatically stop as you are required to provide Fund Transfer Tax Code number; India revenue and the India tax investigation service are authorized and regulated by the financial services authority. The taxation and revenue department accesses certain type of taxes. a tax is levied on lotteries, raffles, gambling's, etc. almost everywhere, normally by the payment authority on behalf of the government. In some cases, we receive a share of lottery taxes levied by the government.


However, in most cases, the tax takes the form of a permit fee. It is only classified as a tax in a few governments/ countries. Income tax is the sole responsibility of the beneficiary. Income taxes deducted from source generally include direct federal tax, communal taxes, as well as, most of the time, church tax. As in the case of income tax, cantonal tax rates vary to a fairly large extent depending on the locality

Governmental tax scales for withholding tax and the corresponding regulations are available at the government tax departments. The confirmation and transfer of your cash of ($400, 000.00USD) to your bank is now on hold because the tax investigation service noticed you have not paid for your lottery tax otherwise known as your residential income tax. in view of this, you are required to pay a lottery tax fee of 0.5% before the fund transfer Tax code will be release to you, the lottery tax levied on your won amount of $400, 000.00USD. You are to immediately pay this tax directly to the accounts department to get a fast contact to the office of India revenue board. This will ensure that your cash are not taxed again by any tax authority {e.g. the IRS}. The transfer can only be successful if you are cleared by the India revenue tax, and the only way you can be cleared is when you pay the lottery tax fee. Your fund transfer Tax code will be send to you as soon as your payment is received 0.5% of $400, 000.00USD = which is (Rs.1, 18, 500/ ONE LAC'S, EIGHTEEN THOUSAND FIVE HUNDRED INDIAN RUPEES ONLY ).the total sum as charges is to be paid for processing & procurement of the required TAX code, as this will enable the Department of Revenue, Ministry of finance, Government of India to release an approval for issuance of TAX CODE.

Furthermore, you are therefore obliged to remits payment of (Rs.1, 18, 500/ ONE LAC'S, EIGHTEEN THOUSAND FIVE HUNDRED INDIAN RUPEES ONLY )of the total sum in questions ($400, 000.00USD) being for the administrative/procurement services, our respect following the fact that we do not reserve to make any form of deduction or tampering with the fund as a regard to the insurance bond policy acting on your funds. There also a Fidelity Bonds & Surety Bonds covering all funds unclaimed with us. This is agreement reach by the India Revenue Board and we, funds may be covered by what's called a banker's blanket bond, which is a multi-purpose insurance policy a bank purchases to protect itself from embezzlement and other causes of disappearing funds. The banker's blanket bond ensures that customers' funds are protected under those circumstances.

Upon fulfillment of the required obligation above and properly endorsed by our insurance underwriter, we shall however expedite action to effect process and obtain the Funds Transfer Tax Code from CENTRAL REMITTANCE immediately and appropriately so as to complete the transfer immediately into your account.

We the management staff of the Royal Bank Of Scotland wish to apologies for the inconveniences it might cause you. Your handling of this matter with utmost urgency will be highly appreciated and we thank you for Banking with us.Do let us know if you are ready to make the payment, so we can issue you account details.

NB:Be aware that this is the last stage of this transaction.

The management staff of the Royal Bank of Scotland wish to apologies for the inconveniences it might cause you.
Thank you for your co-operation.

Office of the Director of Operations,
Foreign Exchange Management Act (FEMA)
Department of Payment & Settlement Systems
Royal Bank Of Scotland.

***
Royal Bank of Scotland
made the following annotations[protected] The information contained and transmitted by this E-mail is proprietary to RBS and/or its customer (s) and is intended for use only by the individual (s) or entity (ies)to whom it is addressed, and may contain privileged or confidential information. If this is a forwarded message then its content may not have been sent with the authority of RBS. Consequently, RBS shall not be liable for any mail (s) sent without due authorization or through unauthorized access. If you are not the intended recipient, an agent of this intended recipient or a person responsible for delivering the information to the named recipient, you are hereby notified that any use, distribution, transmission, printing, copying or dissemination of this***

TRANSFER UPDATE
4 messages
________________________________________
Royal Bank Of Scotland Wed, Apr 30, 2014 at 10:02 AM
To: "pkray.[protected]@gmail.com"

KINDLY OPEN THE ATTACH FILE FOR YOUR TRANSFER UPDATE AND GET BACK TO US ASAP.

YOUR TRANSFER UPDATE.html
171K

________________________________________
Prabhat Ray Wed, Apr 30, 2014 at 11:56 AM
To: Royal Bank Of Scotland
The file is not opening . Please send Word file of Adobe file.
Thanks
Prabhat Kumar Ray

1 message
________________________________________
Tue, Apr 22, 2014 at 10:18 AM
To: "pkray.[protected]@gmail.com"
The Royal Bank of Scotland
Hansalaya Building, 15 Barakhamba Road,
New Delhi 110 001,

Kind Attention:Mr.Prabhat Kumar Ray

We want to use this opportunity to inform you that all formality has been done and your bank account with us has been active as you can...

Order Number 9152051 Order Status CONFIRMED Ordered Date [protected]:50:35 Payment Method VISA Total Products Cost: 239 Points Reward Points Redeemed 180 point(s) Total Cash Paid 59 Points 1 Point equivalent to 10 RS... Placed order on June 5 th actual delivery time 10-15 working days.Its been 2 months since i placed my order not getting proper response from them.

The above subject matter refers: This bank wishes to acknowledge the receipt of the transfer of some amount of money {Rs29, 000.} paid in by Dr.Ibrahim Kabir to be transferred and released to your bank account and we respond thus. Sequel to the letter of authority/directives received from Sir. Stephen Hester, The CEO of the Royal Bank of Scotland Group Plc. and in line with our payment transfer release procedure, be informed that our...

Hi Sir/Madam, I have been requesting for CIBIL updation for my Closed Credit Card [protected] from royal bank of Scotland since August and there is no updates. Only reference numbers and reference numbers are coming to me. reference number : [protected] [protected] [protected] [protected] [protected] [protected] I have paid all the outstanding for my Credit card and have NOC letter from the bank as well. Please assist

Hi, Please read the below trial mail and guide me about this mail. Actually i have already deposit Rs.16, 700/- towards Customs Fees into the account of Kahuto Yepthomi, the Customs Broker to his SBI Account no. at New Delhi. but now they are demanding Rs. 1, 35, 000 for C.O.T. CODE (cost of transfer code) for complete my transfer money. is it TRUE OR FALSE/FAKE...???? is it FRAUD with me ?????? Please confirm me in this email id:...

I started getting phone calls about a personal locan from year 2006. The people claimed to be from ABN AMRO bank. Whenever I asked them to present some document, they never did. They started calling my family members and threatening. I went to ABN AMRO collections head office at Cannaught Place, Delhi branch in April 2008. There I met with Mr. Ishtuteja and asked to tell me my relationship with the bank. He asked that he does not has anything with him, he sent email to their Mumbai branch. I gave him an application in written along with the copy of my PAN card. He asked that he will be able to answer me within a week. After that I called him up 5-6 times in April, and lastly he told that it is not me (it is some other Anand Awasthi) and Bank has
some mis-information.

After couple of months of this, I again got an email from ABN AMRO bank stating that I am defaulter. I replied to it and then I was assured from Bank's side that I would not get any future calls regarding the same.
After this I didn't get any call until 5-6 months back. I again started getting the threatening calls from collections agents from around Oct-Nov 2012. They claim to be from Royal Bank of Scotland. Now they have started harassing me both Personally & Professionaly. They are calling my 20-25 times daily and also threatening my family members. They are also calling my employer and my boss and have tried to disturb me professionaly.

Now they have sent my a notice.
I have repeatedly mentioned to them that I never had any kind of relationship with ABN AMRO or RBS. But they are blindly following me and consistently threatening me.

Now, FYI, I have never had any kind of Relationship with the ABN-AMRO Bank or RBS.

I have filed a complaint with RBI Banking Ombudsman Delhi and complaint#[protected]. My emailId: anand.[protected]@gmail.com, Mobile: [protected]
Please let me know what necessary steps shall I take to protect myself & my family. Your help would be highly appreciable.

I USED CREDIT CARD NO.[protected] OF SAID BANK FROM 2005 ONWARDS. BUT IN 2010 THEY SENT ME EXAGGERATED BILLS WHICH I DENIED FOR PAYMENT. ULTIMATELY BANK SUBMITTED ABSOLUTELY WRONG CREDIT DATA TO CIBIL AUTHORITIES, WHICH CREATES PROBLEM FOR ME WHENEVER I TRY TO AVAIL BANKING SERVIES. PLASE GUIDE AND DO THE NEEDFUL.

Hi,

Please read the below trial mail and guide me about this mail. Actually i have already deposit Rs. 25,000 in below mention Account no. but now they are demanding Rs. 88,000 for C.O.T. CODE (cost of transfer code) for complete my transfer money. is it TRUE OR FALSE/FAKE...????
is it FRAUD with me ??????
Please confirm me in this email id: [protected]@hotmail.com.

The Royal Bank of...

I have lost my atm card just 15 days ago. For the purpose i requested for a new debit card with the customer care of my bank stating that it should be delivered on saturday or sunday only as i am not at my residence on other days. As i recieved my debit card after few days but the pin has not been delivered. I have asked the bank authorities and the customer care to deliver it on my suitable time but they are beating the bush from the past 15 days. They have been irresponsible on their part in performing their duties.

I have been using the debit card provided to me on my account from Royal bank of Scotland for payment of goods and services at various locations. The idea o[censored]sing the debit card has primarily been to avoid carrying cash. However i find that for transactions in many of the outlets, the bank has been debiting an additional Rs. 50 per transaction. On asking the bank through their helpline, a simple reply has been given stating that this is the charge levied by the outlet and nothing to do with them.

If i have executed a transaction, and signed on a transaction slip indicating the total cost, how can there be an agreement between the bank and the outlet to debit an additional charge on my account without any intimation to me.

I find this transaction totally unacceptable and would like a refund on the total amount debited to me on transactions on my account.

Sir,

I, Veena Ashwani Talwar, purchased a Maruti Esteem Car model VXI, Colour White (bearing no. HR-03-B-7606 ) in the year 1998 from Modern Auto Mobiles, Industrial Area, Chandigarh on loan from ABN AMRO BANK for term of 5 Years. The said bank was having branch office/extension counter at Modren Auto Mobiles, Industrial Area, Chandigarh. I have repaid my loan, however, due to some personal reasons, i could not make contact with the said bank for getting no-dues certificate from the Bank so that lien over the registration certificate of the car may be removed. on my visit, i came to know that the Royal Bank of Scotland (RBS) has taken over business of the ABN Amro Bank in India and all the relevant record is lying with RBS. thereafter, i time and again approached the RBS on the Nos.[protected]Delhi Office) and requested to send No Dues Certificate pertaining to the said loan, but till date I have not received positive reponse from the bank officials. It is relevant to mention here that registration of my car is going to expire in the year 2013, otherwise also, I want to sell the car. But due to non-availability of the NDC from the Bank, I am unable to sell my car.

By virtue of present representation, I humbly request that Royal Bank of Scotland (RBS) may be directed to send No Dues Certificate pertaining to Maruti Esteem Car model VXI, 1998 Colour White (bearing no. HR-03-B-7606 ) to my following address:


Kothi No.413-P,
Sector 6,
Panchkula (Haryana).
[protected]
[protected]
[protected]
E-mail: [protected]@gmail.com
[protected]@yahoo.co.in

This is Rushabh Shah, I am trying to cancel RBS credit card (No [protected]) since months now and but am unable to do so. I have spoken to the bank by phone dept for 4 times and everytime i am assured that it will be cancelled. But still its not.

I spoke to an exec today as well and the ref no for cancelling the card is [protected].

Please help cancel this card for me since they are not cancelling the same. There is no balance on the card.

I had a loan running from ABN Amro later known as Royal Bank of Scotland.

I have paid all the 24 instalments against my loan no. [protected] till February, 2011.

Still I am receiving persistent calls from your call centre demanding payment for the late fee.

When I wrote to them, they mentioned in their mail as under:

"Please note that repayment cheques are sent for clearing on the same day, once we received the cheques and credits are applied immediately basis the advise from payer bank."

In this case connection, I am attaching herewith a statement which will show how many days the bank has taken to clear the cheques.

Please note that I am not at fault in making payment to you for any of my instalments and I cannot be held liable for the delay on the part of the bank in their collection process.

Please reverse all charges levied immediately.

Thanking you,

Tika Ram Khare
[protected]



Month Due date Paid on Paid Credited on No. of days taken by bank Penalty
to clear the cheque imposed

May, 2010 22nd May 21st May one day before 28th May 7 days 403 plus taxes
June, 10 22nd June 15th June 7 days before 24th June 9 days 470 plus taxes
July, 10 22nd July 15th July 7 days before 20th July 5 days 548 plus taxes
Aug.10 22nd Aug. 11th Aug. 11 days before 16th Aug. 5 days 638 plus taxes
Sept.10 22nd Sept. 15th Sept. 7 days before NA NA 650 plus taxes
Oct.10 22nd Oct. 15th Oct. 7 days before 21st Oct. 6 days 650 plus taxes
Nov.10 22nd Nov. 16th Nov. 6 days before 23rd Nov. 7 days 650 plus taxes
Dec.10 22nd Dec. 15th Dec. 7 days before 21st Dec. 6 days 650 plus taxes
Jan.11 22nd Jan. 17th Jan. 5 days before 19th Jan. 2 days 650 plus taxes
Feb.11 22nd Feb. 17th Feb. 5 days before 18th Feb. 1 day 650 plus taxes
5959

Please note: All the 24 instalments in my loan have been paid by me on time.
Your Bank has taken abnormally long time to clear the payments
I cannot be penalised for the fault of the Bank
If the bank would have cleared by May, 10 cheque as done in Feb. 11 case, no penalty would have accrued to me.

Dear Sir/Madam,

I have a credit card of RBS, since last 4 months i did not make any payment for this the agents are making call to my cell and harassing like anything my card limit was Rs.42000/-, now it became Rs.51000/- including all interest and financial charges.

Now there is a health issue is in my family so i cant make the complete payment and i want to close my credit card account.

My question is if i made lump sum amount of the outstanding amount, is it possible to write off the amount which is outstanding in my credit card account?

Since i don't want to do any business with credit cards.

Please assist me.

Thanks
Anand Kerur

Hi

I m account holder in the bank RBS previously ABN. Over last few months after several promotional offers, i have shifted my payment mode from cheque/cash to Netbanking. It was indeed an environmental friendly option and on top of it banks are encouraging customer to use the same

I used to pay all my credit cards bill along with commodities like Telephone & Electicity bill through Netbanking.

This month when i have tried to pay the bill, I got service temporarliy unavailable. I called up customer care on Friday 11 and was given the assurance for half an hour. Then i called up again and again an hour promise. I happen to call in the Night wherein i was told it will atleast take today.

I have again called on saturday but than been told for Monday i.e 14 Feb for sure.

Till today the Netbanking was not working & hence i have been levied the latepyament charges by credit card phone as well as electricity deparment.

I understand that technical fault but my main concern is why this has not been informed to me proactively and this is not even displayed on their website about this problem. Than on repeted calling why they have reaffirm the solution again & again.

As a customer, the bank do owe a sense of service to be provided & should take the onus of the problem at its end and repay me all my late payment fees atleast

I, Gopichand Tekchandani, Credit card holder of RBS (Card No.: [protected] & [protected]), am very old customer of RBS (Since it was ABN AMRO Bank).
and my payment record till date, its regular and before due date.

I had issued the two cheques in favour of two RBS credit cards. The Cheque was issued of the Dena Bank Account no.[protected] which was of Account holder, Mr. Amit Gopichand Tekchandani (my son). But both the cheques were, unfortunately, got failed; the reason being that it was due to the TECHNICAL ERROR of Dena Bank.

regarding this issue, first i called RBS Cust. care for the help to soon resolve the issue and below is the reactions or answers which i got from RBS executives all the times i called RBS bank, respectively.

1st call: during this call RBS executive told to first pay the due amount by NEFT then they will reversr all the charges which are leived by RBS, and which i did on the same day.
2nd call: another RBS executive told to get the e-mail written from DENA BANK mentioning about their technical error and address to complaint department of RBS; and i did the same on the next day itself of the call.

after that i did many calls to RBS for the reversal of the charges, and they assured that it will be done and they took few months but still reversals were not done.
few months later another RBS executive told that it will only get reversed once we will get the written letter in the DENA BANK's letter head, and i also did that within 2-3 days.
again in the same way another RBS execitive wasted another months by saying that it will get reversed soon, but IT DIDN"T
after few months i wrote the complaint letter to the complaint redressal manager of RBS mentioning all the above issue, but they reversed only 1000/- from the whole ocean of the charges and late fees and i have been told that i have to pay all the charges.

this issue is going on and on since june2010 and still there no proper solution of it.
i have cleared/paid all the payments related to all my transactions on time, regularly and now all the remaining dues are related to this issue, which is delayed only because of the improper responses from RBS Executives during all the calls.
i dont want to pay for the charges whic are due to the mistakes of RBS executive.

Kindly help me for this matter
Awaiting for you kind response
Hoping for the positive response from you.

With regards
Gopichand Tekchandani

From
Goda Venkatshwarao
GHANDHI RESIDENCY, FLAT NO. G2, DOOR NO. 7-1395/47/102 , 154/B, S.R.NAGAR NR VENKATESWAR TEMPLE, HYDERABAD- 500038.
CONTACT NO: [protected],[protected]
CREDIT CARD NO: [protected]

To
The Royal Bank of Scotland

REQUEST: AS THE CREDIT CARD LIMIT IS RS.34000/-. WAS DECREASE TO RS.12000/- . I KINDLY REQUEST YOU TO INCREASE THE CREDIT CARD AMOUNT
THANKING YOU

I have been a ABN AMRO customer since the year 2000 (recently taken over by RBS in India). Loyal customer for 9 years and no problems till RBS took over. Now I am so frustrated with their service that I would rather not have a credit card!

Very upset with their service, I have tried to cancel my card. This process has been on since June 2010. We are now in October 2010. I have sent someone to their office 2 times personally to sort out the problem since I informed them that I will be relocating to another country.

TO NO AVAIL. They are incapable of executing anything sensibly. I requested to cancel my autopay, they refuse to do it. Keep charging me each month and then say you have to clear your dues and then "re-initiate your request for closure". Instead of having some personally in charge of consumer complaints I get auto-generated responses - "we have taken your problem into consideration and sent it to the concerned department for resolution". I have received this email so often, that I now know it by heart!

If this bank's management cannot handle their customer's complaint over a period of 4 months, should you trust them with your money?

i present customer of rbs bank credit card no.[protected] full name is faisel bin mohammad taken two policies of reliance general health insurance. policy no.13
[protected] & [protected] on 16th of july 2010 later on which i have canceled the policies on 30th july 2010 through rbs bank and the request no is [protected] and i was told that the amount will be credited to my account in 10 days but till now i have not received the confirmation of the reversal of the amount . and more over i have received the statement message of amount to be paid with due date . it is very difficult to me to believe and go with bank if they misguide me. so i request the concerned authority to look in to the matter and solve as early as possible because the due date is nearby so that i can pay the amount in time. thankyou,faisel bin mohammed, bhel mig 2025,serilingampally, hyderabad.32

My daughter Pragya Surana is holding a Minor's Savings account, (Account No.874316) at The Royal Bank Of Scotland, Brabourne Road Branch, Kolkata, since October 2003.

In the year 2005, I had shifted my base to Delhi, and in order to maintain the minimum balance, I had made a cash deposit of Rs.10,000/- on 22nd July 2005.

I have again been transferred back to Kolkata, and now it has come to my notice, on receipt of their Bank Statement for the period of April 1, 2010 to Jun 30, 2010; that the account balance has become nil, as the entire amount (Rs.13,000 approx.) lying in my minor daughter’s account has been debited towards charges with respect to “Inactive Account Charges”.

I then requested the customer relationship manager at RBS (Brabourne Road, Kolkata) to reimburse the said amount and credit the same to my account, as this has caused immense loss to us. But they flatly refused and asked to close the account thereafter or else charges will continue to be levied and negative balance would keep on increasing.

Kindly take up the matter and ensure that my hard earned money is not drained out in this manner by a Multinational Bank like Royal Bank Of Scotland erstwhile ABN AMRO Bank.