[Resolved] Royal Enfield — bad services and poor products | |||
Dear Sir, as i request u to take action upon the company for the poor services done. these are some of the problems facing daily with my royal enfield 350cc classic bike purchased on march 2011. 1)engine sound 2)bad services by service center 3)poor pickup 4)its getting rust 5)oil leakage 6)bad communication by dealers with customers we are completely un-satisfied with the company product and services done(IBLUR,sarjapura main road.bangalore) these are problems faced daily.if this is the problem .none will buy royal enfield bikes. i request u to take action and solve my problem thanking you yours faithfully UJWAL J REDDY ([protected]) ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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I had booked my RE classic 350 in May from the royal enfield branch in Navrangpura, ahmedabad, gujarat. They had took full payment from me in cash on 24th October to allot the bike on the next day(i.e. 25th Oct.). They confirmed me the allotment and I asked him to give delivery its delivery on 1st November. They agreed to it and assured me that my bike is allotted and I will get the bike on the prescribed date.
But now when I called them, the RE dealer named Sandeep Trivedi had sold my bike to another customer and was lying to me that the bike is already in the warehouse outside city limits and I ll get it in 3-4 days. Then, when pressured more, he revealed the truth blaming me that I didnot take the delivery.
Sir, I have been a fan of royal enfield but this type of treatment has demotivated me of being the RE member. I want to ensure that a strong action is taken on the dealer so that he doesn't do such mishap again. Furthurmore, he has been telling me in the informal conversations that he used to allot the bikes to his known and friends first. Please give me a reason why I should not file a suit on RE in the court.
Awaiting your sincere reply.
Yours Sincere customer,
Utsav Upadhyay