[Resolved] Royal Enfield - Bullet Electra 350 — Poor Mileage

georgianpd

from Pune, Maharashtra

Address:

Ahmedabad, Gujarat

I have purchased a black Bullet electra 350 through Canteen in sep 09. It feel weird to say but my bike gives an average of 20-23 km/ltr. Even after more than a year it doesnt improves. i hv got it checked from authorised dealers and got it checked for servicing. they promised me that milege wll improve over a period. but its sorry to say that it has not. I have not other issues from my bike. In fact i love my bike and enjoy its ride. but that poor milege is not acceptable. i just wish it raise the bar to atleast 30km/ltr. i dont xpect nything more that that. Please help me out.
maker's name: m/s Eichtor ltd
type of body: SWP
no of cylender: One
chasis and engine no: 806488

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Nishith Parikh

from Mangalore, Karnataka

I bought the same model in Mar 2009 it has oil leak problem and its not solved after giving my bike for nearly dozen time in 2yr i had file complaint without lawyer in Distric forum which was reject based on my signature on "job card' which have pre printing mentioning "I have received vehicle with satisfactory service"
as i was not aware about the same they have used against me and proved that my intentions are wrong as i have already signed the job card.

in short if you face the problem with your bike, be very specific about making a note on both the side of job card saying you still face the problem after earlier repair, and if the problem will discontinue after 200 to 300km you will give satisfaction note seperatly.

collect all the zerox copy of Job card (both side) after you put the above note, ensure job card is properly filled and no space is blank, if it is than put a big cross so no amendment can be made afterwards by dealer.

You have send all communication to dealer or Royal enfiled via Register Post with AD to company and file complain at Consumer Dispute Redressal Forum through lawyer of your region. with in 2yr of purchase of bike

Nishith Parikh
[protected]
Ahmedabad Gujarat