Royal Enfield Classic 350 Black — unresolved repairs

Address:

Hyderabad, Andhra Pradesh

I bought Royal Enfield Classic 350 black on 18 Apr 2012 with registration no. AP 09 CK 3007. I had 1st servicing done for my vehicle in time. After that to my surprise, front disck brake has some problem which made front wheel not to move freely. Royal Enfield service center which is located at Erragadda, Hyderabad kept the vehicle for 2 days and charged me approx. Rs. 1000 and handed over the vehicle without properly resolving the problem.

I had been to Vijayawada on my bike and the gear rod is broken. The ride was fantastic. No jerks, no accidents...but still the vehicle's gear rod is broken from inside. Vijayawada service centre Manager informed me to bring my bike service manual as to resolve the problem and he also informed that it may cost Rs. 20,000 for the repair at the max and the min. could be Rs. 1500. I am not sure what kind of service is given at Service centre at Hyderabad and also I am not sure on the quality of the fitting that happened with my bike.

I request concerned authority to help in getting my bike repaired at Vijayawada at free of cost as the vehicle is 3 months old and not met with any accidents or rash driving.

I am available at [protected] and [protected]@yahoo.com

Regards,
Jaidev.