[Resolved] Royal Enfield Electra — Engine Seized within 8800 km | |
I would like to draw your attention on that I had purchased a Royal Enfield Electra bike from the dealer Shree Mahadev Agency Sector 10, Noida (U.P.) on 15 June 2009 since the day of purchasing I'm continuously facing problem in my bike , from the very first day of puchase fuel tank of my bike was defective that was change in First Service, secondly there is problem in shifting of gears (especially IInd gear) whenever my bike comes in IInd gear there is knocking sound raised in every servicing I pointed this point to service engineer but they are unable to resolve it . Servicing of my bike was also performed at your authorized service center at Shree Mahadev Agency, Noida (U.P.) details are as follows...Date of service KM Done Dealers Name 29-06-09 ( 531 km) Shree Mahadev Agency Sector 10 ,Noida 02-09-09 (3034km) Shree Mahadev Agency Sector 10, Noida 25-11-09 (5872km) Shree Mahadev Agency Sector 10, Noida 22-02-10 (8832km) Shree Mahadev Agency Sector 10, Noida After first service to till now there is continuous knocking sound start coming on checking by service engineer he told me that problem in the crank and piston, on 21 Feb-2010 when I went to Shree Mahadev Agency Sector 10, Noida (U.P.), from the first day of purchasing of bike I am facing problem due to the manufacturing defects in the bike. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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as i was not aware about the same they have used against me and proved that my intentions are wrong as i have already signed the job card.
in short if you face the problem with your bike, be very specific about making a note on both the side of job card saying you still face the problem after earlier repair, and if the problem will discontinue after 200 to 300km you will give satisfaction note seperatly.
collect all the zerox copy of Job card (both side) after you put the above note, ensure job card is properly filled and no space is blank, if it is than put a big cross so no amendment can be made afterwards by dealer.
You have send all communication to dealer or Royal enfiled via Register Post with AD to company and file complain at Consumer Dispute Redressal Forum through lawyer of your region. with in 2yr of purchase of bike
Nishith Parikh
[protected]
Ahmedabad Gujarat