| Address: | Jammu, Jammu and Kashmir |
dear sir i have bought classic 350 4 months ago, but now problems are coming. i think that they have given me the accidental bike.there are scratches in bike.painter has told me that this bike is painted one & it is not the original paint.i have bought it fron jammu sumit motors.he is a such a fraud.his workers are also like him.they called me for the service, before service average of the bike was 35 & after service it become 20.they once again called me for checking & again the same results.front shockers were having scrathes due to company fault.they said u jaust paint it ,we will adjust it on the service,but they didnot adjusted it.after painting, shockers were not adjusted properly,scratches were made again.now 2nd tme they painted theirselves.now again they didnot adjust properly & scratches are again there.
they didnot adjusted shockers properly due to this cone set of the bike is broken & the bike is in the service center for the last 5 days.i am very unsatisfied with the royal enfield service & dealers of it.my meter wire was torn, they changed it in the service by making charges of rs 85.after driving 5 kms wire again broken,next week i went back to the service center & the worker changes it again & says that previous one was the local one not the original one.now tell me what the hell it is.service center is putting the duplicate cables.very disgusting.
there was a noise in the back when ever there the bike is put on even small pits on the road. ihave went regularly for 7 days but they didnot do their work. i am so much fraustrated with it that i want to sell it right now & doesnot want to take again royal enfield bike again.i have bought it just 4 months ago, now just tell me what to do..
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I have visited a RE showroom(G R MOTORS) in bokaro steel city, Jharkhand (PIN :827004) . I have been given the qoutation of the sandstorm signal model bike as 2, 42, 850 though your website displays aprox 2.18 lakh . I told them i dont need accessary and they response was like this is final amount and all the things are mandatory . This is really looting people, imagine people from this small city are not that much aware and this dealer is bluntly telling lies to make money for themselves. This is really concerning and ruinig the image of RE developed over years. Strick action must be taken for such dealers for faking and lieing on RE behalf.